Anna Thieme
Anderson
Overview
4
4
years of professional experience
Work History
Shift Supervisor
Starbucks
Anderson, SC
11.2024 - Current
- Supervised daily operations, ensuring adherence to quality standards and customer service excellence.
- Trained new team members on operational procedures and customer engagement techniques.
- Managed inventory control, minimizing waste and optimizing product availability.
- Coordinated shift schedules, aligning staffing with peak business demands for efficiency.
- Resolved customer inquiries and complaints promptly, fostering loyalty and satisfaction.
- Completed store opening and closing procedures and balanced tills.
Housekeeping Manager
Black Lake Bible Camp
Olympia, WA
06.2023 - 11.2024
- Supervised daily cleaning operations to ensure high standards of cleanliness and safety.
- Trained and mentored housekeeping staff on best practices and efficient cleaning techniques.
- Developed and implemented scheduling strategies to optimize workforce productivity.
- Conducted regular inspections to maintain compliance with hygiene regulations and camp policies.
- Investigated customer complaints promptly, seeking timely resolutions to maintain positive guest experiences throughout their stay at the camp.
Waitress
Clark’s Restaurant
Cosmopolis, WA
03.2022 - 06.2023
- Provided exceptional customer service, ensuring guest satisfaction through attentive communication and prompt assistance.
- Collaborated with kitchen staff to streamline order delivery, improving overall dining experience.
- Trained and mentored new team members on menu knowledge and service standards.
- Managed multiple tables efficiently during peak hours, enhancing table turnover rates.
Education
High School Diploma -
Homeschool
Cosmopolis, WASkills
- Customer Service
- Cash handling
- Employee training
- Workplace safety
- Staff management
Timeline
Shift Supervisor
Starbucks
11.2024 - Current
Housekeeping Manager
Black Lake Bible Camp
06.2023 - 11.2024
Waitress
Clark’s Restaurant
03.2022 - 06.2023
High School Diploma -
Homeschool