Summary
Overview
Work History
Education
Skills
Timeline
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Anne Jones

North Charleston

Summary

Dynamic manager with a proven track record at multiple levels, excelling in operational efficiency and customer relationship management. Skilled in workforce management and team training, I consistently achieved daily goals while enhancing productivity and ensuring compliance with safety standards. Committed to delivering exceptional service and fostering team success.

Overview

6
6
years of professional experience

Work History

Operations Lead Merchandiser

Petco
09.2022 - 09.2025

Managed inventory

Kept counts up to date


Assisted customer needs


Stocked the store


Maintained the cleanliness of the store


Helped train new team members


Completed all planograms and resets


Ensured truck was recieved and processed in less than 24 hours.

General Manager

Advanced Auto Parts
09.2020 - 11.2021

Checked the p&l daily


Ensured truck was recieved and processed in less than 24 hours


Engaged with customers, searched for their parts, help to find solutions, changed batteries, bulbs, and wiper blades


Ensured store standards at all time


Recruited, interviewed and trained new teammembers


Ensured all goals where meet daily.

Shift Supervisor

AutoZone
05.2019 - 09.2020
  • Supervised daily operations to ensure compliance with safety and quality standards.
  • Trained and mentored team members on operational procedures and best practices.
  • Monitored inventory levels, coordinating replenishment efforts to minimize shortages.
  • Implemented process improvements that enhanced workflow efficiency and productivity.

Education

Associate of Applied Science - Business Law/ Criminal Justice

Technical College of The Low Country
Beaufort, SC

Skills

  • Operational efficiency
  • Motivational attitude
  • Scheduling coordination
  • Workforce management
  • Distribution management
  • Capacity planning
  • Production planning
  • Cost reduction
  • Order fulfillment
  • Procedure implementation
  • Acknowledgment of customer needs
  • Asset management
  • Demand forecasting
  • People management proficiency
  • Operations management
  • Team Training
  • Customer relationship management

Timeline

Operations Lead Merchandiser

Petco
09.2022 - 09.2025

General Manager

Advanced Auto Parts
09.2020 - 11.2021

Shift Supervisor

AutoZone
05.2019 - 09.2020

Associate of Applied Science - Business Law/ Criminal Justice

Technical College of The Low Country
Anne Jones