Annette Gregg
Fort Mill
Summary
.Experienced and results-driven healthcare administrator with over 7 years of expertise in administrative operations, medical readiness coordination, and healthcare compliance. Skilled in managing patient records, scheduling, staff support, and ensuring adherence to healthcare regulations and standards. Known for exceptional organizational abilities, attention to detail, and strong communication skills. Proven track record of improving process efficiency, maintaining accurate documentation, and supporting smooth day-to-day operations in healthcare settings.
Overview
8
8
years of professional experience
Work History
Patient Access Representative
ECU Health
01.2025 - 08.2025
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Assist non-English speaking patients by facilitating language services for better care
- Contributed to a positive work environment by fostering strong relationships among colleagues, promoting teamwork, and sharing best practices.
- Enhanced departmental collaboration by regularly liaising with medical, nursing, and administrative staff on pertinent patient matters.
- Improved patient satisfaction by efficiently managing registration and intake processes.
Clinical Coordinator
New Leaf Behavioral Health
06.2023 - 06.2024
- Coordinated and managed client referrals, ensuring timely access to mental health services.
- Implemented efficient referral processes, resulting in a 3x increase in client intake within the first three months.
- Utilized QuickBooks for financial tracking and reporting, maintaining accurate and up-to-date records.
- Managed administrative tasks, including scheduling, documentation, and data entry.
Medical Readiness NCO (Non-Commissioned Officer)
US Army
10.2020 - 10.2022
- Served as subject matter expert and primary manager of all aspects of unit medical readiness.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Updated reports, managed accounts, and generated reports for company database.
- Was responsible for the accountability, welfare, physical fitness, administrative actions, and counseling of 6 Soldiers.
- Handled sensitive information with discretion by maintaining confidentiality in accordance with company guidelines.
Transportation Specialist
US Army
10.2017 - 10.2020
- Coordinated movement control and logistical movements organizations tasked with controlling and carrying out personnel, cargo movements, or logistics requirements within the Middle Eastern Region, Asia, and Europe.
- Worked closely with members of the sister services and host country personnel on all manners of transportation plans and operations including logistical support.
- Prepared, reviewed, submitted, and tracked transportation documentation for all methods of transportation as the mission required.
- Identified and reported problem areas within the Traffic Management System to prevent additional costs, losses, and damages.
Education
Bachelor of Science - Health Services Management
East Carolina University
Greenville, NC05-2025
Associate of Arts -
Wake Technical Community College
Raleigh, NC05.2024
Skills
- Administrative Coordination
- Bilingual (English/Spanish)
- EHR (Epic Systems)
- Microsoft Word
- Communication
- Customer Care and Service
- Medical Billing/Insurance
- QuickBooks
- Medical Terminology
- Patient registration
- HIPAA compliance
- Referral coordination
Languages
Spanish
Native or Bilingual
Timeline
Patient Access Representative
ECU Health
01.2025 - 08.2025
Clinical Coordinator
New Leaf Behavioral Health
06.2023 - 06.2024
Medical Readiness NCO (Non-Commissioned Officer)
US Army
10.2020 - 10.2022
Transportation Specialist
US Army
10.2017 - 10.2020
Bachelor of Science - Health Services Management
East Carolina University
Associate of Arts -
Wake Technical Community College
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