Proven Patient Service Representative with a track record of enhancing customer satisfaction at Charlotte Radiology PA. Skilled in HIPAA compliance and renowned for exceptional customer service, significantly improving patient experience. Demonstrated ability to streamline appointment scheduling, ensuring confidentiality and fostering repeat business through relationship building.
* Checked patients in for appointments
* Collected payments at time of service
* Provided customer service
* Assisted patients with scheduling/rescheduling
appointments