Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Annette Turner

irmo

Summary

Dynamic and detail-oriented professional with 3 years of experience at Amazon, excelling in warehouse safety and equipment operation. Proven ability to enhance productivity through effective teamwork and problem-solving. Recognized for maintaining high standards and promoting a safe work environment while managing inventory and meeting tight deadlines.

Dependable Fulfillment Associate successful at meeting challenging productivity objectives. Well-organized and comfortable lifting up to 50 pounds. Knowledgeable about shipping, receiving and tracking procedures and skilled in operating forklifts, pallet jacks and scanners.

Resourceful able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve warehouse operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate services.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Fulfillment Associate

Amazon
02.2022 - Current
  • Followed safety protocols to minimize workplace accidents.
  • Took on extra hours and shifts during busy periods to meet tight deadlines.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Operated equipment such as pallet jacks.
  • Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Managed timely and effective replacement of damaged or missing products.
  • Supervised staff, delegated a team, maintained efficiency and productivity in fast-paced environment.
  • 3 Years of experience
  • AAC and Safety member
  • Previous training ambassador

Chef

Chatt and Chew
07.2021 - 01.2022
  • Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
  • Placed orders to restock items before supplies ran out.
  • Prepared meals from scratch using authentic, popular recipes to generate repeat business.
  • Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
  • Maintained well-organized mise en place to keep work consistent.
  • Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
  • Monitored line processes to maintain consistency in quality, quantity, and presentation.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Implemented food cost and waste reduction initiatives to save money.
  • Worked closely with front-of-house staff to facilitate excellent customer service.
  • Assisted with menu development and planning.
  • Coordinated with team members to prepare orders on time.
  • Trained and managed kitchen personnel and supervised related culinary activity.
  • Evaluated food products to verify freshness and quality.

Associate

Walmart
03.2016 - 04.2020
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Analyzed customer data to identify trends and anticipate customer needs.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Prioritized helping customers over completing other routine tasks in store.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Recommended complementary purchases to customers, increasing revenue.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Managed efficient cash register operations.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Used in-store system to locate inventory and place special orders for customers.

Chef

Green Boundary Club
03.2012 - 02.2015
  • Checked freezer and refrigerator prior to each shift to verify correct temperatures.
  • Handled and stored food to eliminate illness and prevent cross-contamination.
  • Monitored food production to verify quality and consistency.
  • Disciplined and dedicated to meeting high-quality standards.
  • Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
  • Developed and remained accountable for safety, quality, consistency and adherence to standards.
  • Modified recipes to accommodate dietary restrictions and allergies.
  • Set up and broke down kitchen for service.
  • Developed new recipes and flavor combinations to enhance customer dining experience.
  • Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
  • Monitored line processes to maintain consistency in quality, quantity, and presentation.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Worked closely with front-of-house staff to facilitate excellent customer service.

Customer Service Representative

AT&T
11.2006 - 09.2007
  • Responded to customer requests for products, services, and company information.
  • Increased efficiency and team productivity by promoting operational best practices.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Trained staff on operating procedures and company services.
  • Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
  • Maintained up-to-date knowledge of product and service changes.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Followed-through on all critical inter-departmental escalations to increase customer retention rates.
  • Increased efficiency and performance by monitoring team member productivity and providing feedback.

Education

Associate of Business Administration - Office Management

COHS
California City, CA
09-2025

GED -

Irenetheos Independent School
South Carolina
05-2006

Skills

  • Detail-oriented

  • Equipment operation

  • Warehouse safety

  • Pallet jack experience

  • Customer service

  • Inventory staging

  • Multitasking and organization

  • Willing to learn

  • Time management

  • Teamwork and collaboration

  • Issue resolution

  • Problem-solving

Accomplishments

  • Supervised team of 25 staff members.
  • Resolved product issue through consumer testing.
  • Collaborated with team of 12 in the development of MOD products.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved completition of overdue customer order by completing books for signing event with accuracy and efficiency.

Certification

  • Forklift license Walmart 2013-2016

Languages

English
Full Professional

Timeline

Fulfillment Associate

Amazon
02.2022 - Current

Chef

Chatt and Chew
07.2021 - 01.2022

Associate

Walmart
03.2016 - 04.2020

Chef

Green Boundary Club
03.2012 - 02.2015

Customer Service Representative

AT&T
11.2006 - 09.2007

Associate of Business Administration - Office Management

COHS

GED -

Irenetheos Independent School

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