Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Annie Booth

Irmo

Summary

Dynamic customer service professional with experience at Riverbanks Zoo and Gardens, adept at enhancing guest experiences through prompt responses and effective problem-solving. Proficient in Microsoft Office and skilled in network troubleshooting, I excel in delivering exceptional service while collaborating with teams to achieve operational excellence.

Overview

2
2
years of professional experience

Work History

ADMISSION ATTENDANT

Riverbanks Zoo and Gardens
Columbia
01.2023 - Current
  • Ensures the comfort of guests by responding promptly to requests and providing solutions in a timely manner.
  • Answers customer inquiries or explain cost, availability, policies, and procedures of facilities.
  • Greets and checks in patrons upon arrival.
  • Provides efficient and courteous service to customers at all times.
  • Works with coworkers to complete tasks.

Education

Associates in Networking Management -

Midlands Technical College
Columbia, SC
05.2025

CERTIFICATION IN CYBERSECURITY -

Midlands Technical College
West Columbia
09.2023

Interdisciplinary Studies -

University of South Carolina
Columbia
05.2014

Skills

  • Customer service
  • Computer security
  • Microsoft Office proficiency
  • Time management
  • Active Directory administration
  • Cisco networking
  • Vulnerability assessment
  • Windows security management
  • Network troubleshooting

Accomplishments

  • Most Outstanding Student in 2023

Timeline

ADMISSION ATTENDANT

Riverbanks Zoo and Gardens
01.2023 - Current

Associates in Networking Management -

Midlands Technical College

CERTIFICATION IN CYBERSECURITY -

Midlands Technical College

Interdisciplinary Studies -

University of South Carolina

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Annie Booth