ANSEANEE COPELAND WILLIAMS
North
Summary
Dynamic Office Administrator with a proven track record at Combined Insurance, excelling in customer service and office management. Recognized for enhancing operational efficiency and supporting C-suite executives. Proficient in Microsoft Office and skilled in relationship building, ensuring a professional atmosphere and seamless meeting coordination. Motivated professional with excellent leadership, project management and problem-solving abilities developed several years of progressive administrative experience. Well-versed in all clerical needs of fast-paced offices and successful at adapting quickly to changing business demands. Diligent resource coordinator successful in accomplishing daily needs and exceeding performance targets.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Office Administrator
Combined Insurance
Columbia
02.2023 - Current
- Greet all guest and receive mail and packages. Provide a professional atmosphere.
- Validate Parking for guest.
- Order car service as requested. Order office supplies and maintain facility for operational effectiveness.
- Place facility service request as needed. Assist users with the use of audio/visual equipment in conference rooms.
- Order/coordinate food and delivery for meetings as requested.
- Manage the conference rooms for equipment operations, cleanliness, supplies, and negotiating space.
- Provide support to C Suite executive assistants in Chicago when their executives are in the Columbia office and activities such as printing material, meeting preparations, dinner reservation.
- Participate in projects and initiatives, where additional support is needed.
Shift Supervisor, Rx
CVS Caremark Pharmacy
Orangeburg
02.2012 - 02.2023
- Work effectively with store management and store crews.
- Prepared nightly audits, prepared deposits, and reconciled registers.
- Performed daily inspections.
- Supervise the store's crew through assigning, directing, and following up of all activities.
- Effectively communicate information both to and from store management and crews.
- Assist customers with their questions, problems, and complaints.
- Promote CVS customer service culture.
- Assisted pharmacist by collecting script data.
- Manage all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers.
- Maintain customer/patient confidentiality. Following HIPPAA and PHI guidelines.
Leasing Housing Office Manager
Orangeburg Student Housing
Orangeburg
06.2013 - 01.2023
- Collects and performs reconciliation of rental payments and accounts.
- Governs office hourly staff and residential events and activities.
- Performs all aspects of tenant assistance for retention pertaining to student housing industry.
- Supervises and coordinated quarterly apartment inspections.
- Maintains rental records and all other administrative procedures relating to student housing and tenant file maintenance.
- Plans and executes marketing strategies and directs events.
- Provides professional and courteous customer service to residents and public.
- Dispatched repair and service requests to Maintenance staff.
HR Staffing Office Coordinator
Sisters of Charity Providence Hospital
Columbia
01.2007 - 01.2010
- Maintained, and agency contract agreements including required competencies, employee health, educational compliance requirements, licensure, and certifications.
- Assisted nursing supervisors with daily hospital scheduling.
- Reconciled daily Kronos for PRN float pool and agency nursing staff; reconciled/validated per diem invoices for approval.
- Effectively updated Excel spreadsheet to ensure accurate record keeping for nursing services.
- Awarded Diversity Champion 2011.
- Conducted departmental diversity training.
- Coordinated collection of new hire paperwork and streamlined the orientation process.
- Kronos and BidShift Program Administrator.
- Oversaw and managed on-boarding processes and programs to successfully integrate new, transferred and promoted employees.
- Maintained thorough understanding and knowledge of hiring practices, recruitment strategies and staffing industry trends.
- Facilitated interview and hiring discussions with interviewers and hiring managers and maintained reports and performance metrics to generate outcomes.
Education
Bachelor of Science - Business Administration And Management
University of Phoenix
Tempe, AZ08-2025
Master of Arts - Biblical Studies
William Clemons Davis Theological Institute
01.2013
Bachelor of Arts - Theology
William Clemons Davis Theological Institute
01.1998
Associate of Science - Criminal Justice/Business Management
Orangeburg-Calhoun Technical College
Skills
- ADP
- Customer service
- Office administration
- Financial management
- Technical proficiency
- Reporting and documenting
- Inventory management
- Customer engagement
- Payroll and accounts payable and receivable
- Staff development
- Document management
- Interpersonal relations
- Meeting coordination
- Customer relations
- Cost reduction
- Product development
- Relationship building
- Teamwork and collaboration
- Time management
- Employee development
- Booking travel
- Scheduling
- Office supply management
- Time management abilities
- Policy administration
- Calendar management
- Scheduling and coordinating
- Written communication
- Self motivation
- Verbal and written communication
- Scanning and copying
- Travel coordination
- Athena
- BidShift
- Dentrix Ascend
- FileNet / Imaging
- Heat call logging
- Laboratory Results Management
- Microsoft Office
- Excel
- PowerPoint
- Oracle (Taleo)
- Patient Record Database Management
- Payroll
- Peachtree Accounting
- PowerDMS
- ProBusiness
- Rent Manager
- Research and Data Management
- TeamTrak
- Virtual Traffic (VT)
- Attention to detail
- Ability to create solutions
- Ability to edit and proofread written communications
- Good time management
- Planning and organizing skills
- Ability to work independently
- Limited supervision
- Ability to seek out work
- Drive to accomplish goals
- Flexibility
- Adaptability
- Ability to work effectively as part of a team
Certification
- Notary
- CPR/AED certified
- Collaborative Institutional Training Initiative (CITI)
- Respecting Choices ACP Facilitator
- Pharmacy Technician Certified
- Direct Support Professional (DSP)
- Code of Business Ethics
- PeopleSoft Administrator
- ISO Compliance Officer
- OSHA Trainer
- SFDM/Process Automation
- Environmental Health and Safety Officer
- SC State Evangelism Team Liaison
- Rent Manager
- Dentrix Ascend
- ShorTel/Mitel
- Kronos
- HRIS (PeopleSoft)
- BidShift
- Excel
- PowerPoint
- ProBusiness / Payroll Work Center
- SAP
Competencies Skills
- Attention to detail and ability to create solutions
- Ability to edit and proofread written communications
- Good time management, planning and organizing skills
- Demonstrate ability to work independently with limited supervision
- Ability to and willingness to seek out work and the drive to accomplish goals
- Ability to be flexible and adaptable to new or changing assignments, processes, and people.
- Ability to work effectively as part of a team.
Skills Expertise
- ADP
- Athena
- BidShift
- Dentrix Ascend
- FileNet / Imaging
- Heat Call Logging
- Laboratory Results Management
- Microsoft Office, Excel, PowerPoint
- Oracle (Taleo)
- Patient Record Database Management
- Payroll
- Peachtree Accounting
- PowerDMS
- ProBusiness
- Rent Manager
- Research and Data Management
- TeamTrak
- Virtual Traffic (VT)
Languages
English
Professional
References
References available upon request.
Timeline
Office Administrator
Combined Insurance
02.2023 - Current
Leasing Housing Office Manager
Orangeburg Student Housing
06.2013 - 01.2023
Shift Supervisor, Rx
CVS Caremark Pharmacy
02.2012 - 02.2023
HR Staffing Office Coordinator
Sisters of Charity Providence Hospital
01.2007 - 01.2010
Bachelor of Science - Business Administration And Management
University of Phoenix
Master of Arts - Biblical Studies
William Clemons Davis Theological Institute
Bachelor of Arts - Theology
William Clemons Davis Theological Institute
Associate of Science - Criminal Justice/Business Management
Orangeburg-Calhoun Technical College
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