Proven project manager with extensive experience in renovation projects. Expertise in quality control, safety compliance, and effective communication ensures high levels of customer satisfaction and on-time project delivery.
Overview
23
23
years of professional experience
Work History
Independent Contractor (owner)
Real Deal Home Renovations
Columbia
02.2005 - Current
Managed renovation projects from planning to completion for diverse residential properties.
Collaborated with clients to determine design preferences and project requirements.
Coordinated subcontractors and suppliers to ensure timely material delivery and service execution.
Implemented safety protocols and maintained clean work environments on job sites.
Resolved client inquiries and concerns promptly to enhance customer satisfaction.
Trained junior contractors in best practices and efficient workflow procedures.
Utilized various tools and equipment for demolition, construction, and finishing tasks.
Inspected completed work for quality assurance before client handover.
Managed quality control and maintained high level of customer satisfaction.
Built successful partnerships with other businesses in related industries.
Kept client satisfaction high by consulting closely at various stages and incorporating important feedback.
Installer
Cogdill Carpets
Columbia
02.2003 - 02.2005
Installed carpet and flooring in residential and commercial spaces.
Prepared surfaces by removing old flooring and repairing imperfections.
Collaborated with team members to ensure timely project completion.
Utilized tools such as cutters, trowels, and stretchers for installation tasks.
Assisted customers with product selection and color matching decisions.
Followed safety protocols to maintain a secure work environment.
Conducted final inspections to ensure quality of completed installations.
Maintained tools and equipment for optimal performance during installations.
Maintained inventory of supplies, materials and tools to complete work on job sites.
Removed systems and fixtures to prepare for replacements.
Followed building standards and codes during unit installations.
Performed troubleshooting to diagnose and resolve system issues.
Performed timely and reliable service in shops and outdoors in variable weather conditions.
Provided exceptional customer experiences to service recipients.