Results-driven leader with extensive experience in team supervision and training. Skilled in fostering collaboration and ensuring quality service delivery, while enhancing employee performance through effective guidance and support.
Overview
22
22
years of professional experience
Work History
In and Out Mobile Detailing
Owner
Anderson
03.2019 - Current
Collaborated with diverse coworkers to resolve product-related issues and achieve team goals.
Promoted high customer satisfaction through effective problem resolution and friendly service.
Engaged customers in conversation to enhance relationships and promote customer loyalty.
Supported and guided colleagues to foster collaboration and improve team dynamics.
Owner
4 Season Lawn Care
Anderson
08.2017 - Current
Coordinated daily operations and scheduling of lawn care services to meet client needs.
Supervised team of lawn care technicians, ensuring adherence to quality standards.
Trained new staff on safety protocols and operational procedures, facilitating smooth onboarding.
Crew Trainer
T&D Logging
Georgetown
08.2010 - 09.2017
Trained new crew members on safety protocols and equipment usage to ensure safe work environment.
Ensured compliance with industry regulations and company policies during operations.
Instructed new team members on correct procedures for operations to promote consistency and quality.
Shift Trainer
Piggly Wiggly Supermarket
Georgetown
05.2004 - 08.2010
Trained new employees on store operations and customer service techniques to enhance customer satisfaction.
Instructed employees on using computer systems, software applications, and other technological tools to streamline daily operations.
Monitored compliance with store policies and procedures to ensure operational integrity and consistency.
Supported management in implementing new strategies for improved service quality.