Anthony Matthews
Darlington
Summary
Experienced healthcare professional skilled in diagnostic testing, including electrocardiograms and pulmonary function tests. Proficient in patient care tasks such as wound dressing, injections, and assisting physicians with procedures. Strong background in patient communication, appointment scheduling, and database management, with extensive knowledge of medications for chronic conditions. Demonstrated ability in managing private practices, including payroll, inventory, and insurance processes, while ensuring compliance with policies and standards. Compassionate Patient Access Representative well-versed in performing diverse administrative functions for patient care with high degree of diplomacy and problem-solving acumen. Positive and upbeat team player with good communication and time management abilities. Demonstrated extreme attention to detail with accuracy of medical records.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Patient Access Representative II
Spartanburg Regional Healthcare System
Spartanburg
10.2023 - 10.2024
- Greeted and registered patients, ensuring accurate demographic and insurance data collection.
- Managed patient check-in process, ensuring accurate data entry of personal and insurance information.
- Scheduled patient appointments with healthcare providers to optimize access to services.
- Verified insurance coverage and obtained necessary pre-authorizations for treatments.
- Communicated financial obligations to patients, and collected fees at the time of service.
- Answered patient inquiries regarding billing, insurance, and appointment details promptly.
- Maintained accurate medical records by updating demographic and insurance information regularly.
- Managed administrative tasks including paperwork completion and patient flow coordination.
- Handled billing inquiries and resolved issues with insurance companies efficiently.
- Processed patient admissions, registrations, transfers, and discharges according to established procedures.
Anesthesia Technician
Scotland Memorial Hospital
Laurinburg
06.2019 - 03.2022
- Cleaned and disinfected anesthesia carts, machines, equipment, and reusable supplies.
- Prepared operating rooms after each case, including restocking carts and changing breathing circuits.
- Maintained cleanliness and organization of anesthesia workrooms and storage areas.
- Facilitated communication between physicians, CRNAs, OR staff, and PACU staff.
- Managed storeroom inventory and submitted purchase requisitions for stock and special orders.
- Coordinated with Central Sterile Supply for timely ordering and receipt of items.
- Transported anesthesia equipment throughout the hospital to support operational needs.
- Set up special equipment and prepared lines prior to cases as directed by practitioners.
Admissions Coordinator/Insurance Claims
Palmetto Pee Dee Behavioral Health
Summerville
11.2018 - 06.2019
- Coordinated pre-assessment, assessment, and admissions processes for incoming clients and families.
- Fielded calls from various sources, converting inquiries into client admissions.
- Established a tone of respect, compassion, and urgency with potential clients and families.
- Managed initial contact with referral sources while coordinating the referral and pre-admission process.
- Maintained follow-up communication with referral sources, families, patients, and clinical staff.
Office Manager/Coordinator
Dr. Misty Lee, DPM
Florence
04.2017 - 10.2018
- Processed insurance authorizations for DME, surgeries, and medications.
- Resolved billing and insurance inquiries to enhance customer service.
- Maintained up-to-date patient forms and organized notebooks for staff efficiency.
- Coordinated referrals and prior authorizations in compliance with guidelines.
- Conducted office cleaning and ensured proper sterilization of instruments.
- Updated I-9 and W-4 forms for new hires to maintain accurate records.
- Trained employees on procedures while enforcing ABN policy and Medicare guidelines.
Medical Assistant
McLeod Physician Associates
Florence
02.2014 - 05.2017
- Conducted patient vitals, vision screenings, and EKGs in a high-volume family medicine practice.
- Administered intramuscular and intradermal injections with precision and care.
- Updated patient histories and physicals in eClinical database for accurate record-keeping.
- Verified medications, dosages, and instructions to ensure patient safety.
- Facilitated e-prescribing of medications to pharmacies, enhancing prescription efficiency.
- Ordered diagnostic and lab tests to support comprehensive patient care.
- Scheduled office visits and managed patient information through effective phone communication.
- Established trust-based relationships with patients by providing education on diagnoses and procedures.
Bedside Nurses Assistant
McLeod Hospice House
Florence
08.2012 - 02.2013
- Provided compassionate care for patients facing end-of-life issues.
- Assisted multiple nurses in bathing, comforting, and pampering patients during final days.
- Ensured comfort for patients and families by coordinating 24/7 access to chaplains, nurses, and volunteers.
Education
High school diploma - Regular Studies
Darlington High School
Darlington, SC01.2009
CNA - Nursing
Darlington County Institute of Technology
Darlington, SC01.2009
None - Nursing
Florence Darlington Technical College
Florence, SCSkills
- Medical Scheduling
- Vital Signs
- Organizational skills
- Medical Records
- Materials Management
- Patient Service Experience
- Event Marketing
- Office Management
- CPT Coding
- EMR Systems
- Phone Etiquette
- Transcription
- HIPAA Compliance
- Joint Commission Leader
- Heartsaver first aid (first aid)
- Patient admitting
- QuickBooks
- Laboratory Experience
- Insurance Verification
- Medical Billing
- Accounts Receivable
- Time management
- ICD Coding
- Accounts Payable
- Accounting
- Triage
- Anatomy knowledge
- Patient registration
- Insurance verification
- Compliance standards
- Conflict resolution
- Problem solving
- Team collaboration
Certification
CPR Certification
Associations
SC Alzheimer's Association, 01/01/10, Marketing events, fundraising and help provide respite care when caregivers are in need.
References
Christopher Privette - Business Consultant - 843-861-9107
Angela Mumford - Medical Office Manager - 843-639-1166
Tammy Taylor - Patient Access Scheduling Manager - 864-572-1780
Janine Bullman - Gastro Nurse Practitioner - 864-497-1840
Christy Banks - Outpatient Access Services Director - 864-573-3000
Timeline
Patient Access Representative II
Spartanburg Regional Healthcare System
10.2023 - 10.2024
Anesthesia Technician
Scotland Memorial Hospital
06.2019 - 03.2022
Admissions Coordinator/Insurance Claims
Palmetto Pee Dee Behavioral Health
11.2018 - 06.2019
Office Manager/Coordinator
Dr. Misty Lee, DPM
04.2017 - 10.2018
Medical Assistant
McLeod Physician Associates
02.2014 - 05.2017
Bedside Nurses Assistant
McLeod Hospice House
08.2012 - 02.2013
High school diploma - Regular Studies
Darlington High School
CNA - Nursing
Darlington County Institute of Technology
None - Nursing
Florence Darlington Technical College
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