Dedicated Healthcare Administrator experienced in managing patient admissions and registration processes. Enhanced patient experiences and streamlined administrative workflows through effective communication and organizational skills. Committed to compliance with healthcare regulations while fostering positive interactions with patients and staff.
Work History
Patient Access Registrar
1 Year
Wellstar | 10.2025 - 10.2026
Coordinated patient check-in, scheduling updates, and admission workflows for efficient throughput.
Verified eligibility, benefits, and authorization requirements before service delivery.
Resolved registration discrepancies while maintaining compliance with privacy and documentation standards.
Assisted patient access staff with daily operations with workflow guidance and coverage verification procedures.
Patient Access Registrar
6 Months
Doctors Hospital | 03.2025 - 09.2025
Verified eligibility, benefits, and authorization requirements before service delivery.
Coordinated patient check-in, scheduling updates, and admission workflows for efficient throughput.
Collected co-payments, deposits, and financial documents in accordance with hospital procedures.
Registered patients accurately using medical record, insurance, and demographic information.
Educated patients on admission processes, forms, and required coverage information.
Answered phone calls and messages for ED, scheduling appointments, and handling patient inquiries.
Managed accounts payable and receivable processes, ensuring accurate and timely recording of financial transactions
Managed approximately 30 incoming calls, emails and faxes per day from customers.
Monitored cash flow activities, ensuring sufficient funds for daily operations to support business continuity
Monitored cash flow activities to ensure sufficient funds were available for daily operations
Reviewed vendor contracts, securing favorable terms and conditions to optimize financial arrangements
Managed payroll processing for employees, including accurate calculation of wages, deductions, and taxes withheld
Assisted in the implementation of new accounting software system company-wide
Reviewed vendor contracts to ensure favorable terms and conditions were negotiated
Developed and maintained relationships with vendors, negotiating payment terms and resolving billing discrepancies to enhance vendor cooperation
Served as a liaison between finance department and other departments to facilitate effective communication
Cashier/Customer Service
1 Year 5 Months
Chick-fil-A | 03.2021 - 08.2022
Processed guest orders accurately using POS system and payment terminals.
Greeted customers warmly and delivered friendly, efficient front-counter service.
Handled cash, card, and mobile payments with accuracy and accountability.
Ast. Manager
5 Years 1 Month
Wingstop | 01.2016 - 02.2021
Pulled manager reports and managed safe counts. Oversaw shift operations, ensured timely ticket processing, supervised 10 employees, and coordinated breaks to maintain appropriate labor levels. Scheduled shifts and employee assignments. Conducted regular store meetings to communicate updates and address team concerns.. Been over meetings.!
Directed cast operations to maintain fast, accurate service and consistent guest experience.
Trained new team members on food safety, product standards, and service procedures.
Monitored inventory levels and coordinated stock rotation to support smooth kitchen operations.
Education
GED
Aiken County Adult Education | Graniteville, SC
Certified Clinical & Administrative MA - Allied Health Or Clinical Medical Assisting
Breath of Life Training | Augusta, GA
Phlebotomy Tech - Allied Health Or Clinical Medical Assisting
Phlebotomy Training Specialists | Augusta, GA
Basic Life Support - Allied Health Or Clinical Medical Assisting
Breath of Life Training | Augusta, GA
Skills
Patient Registration
Cashiering
Guest Services
Patient Coordination
Administrative Support
Insurance Verification
Kitchen Experience
Healthcare Compliance
Host/Hostess
Retail sales
Food Safety
Merchandising
Leadership
Restaurant experience
Patient registration
HIPAA compliance
Strong organization
Insurance verification
Certification
ServSafe, Present
Timeline
Patient Access Registrar
Wellstar
10.2025 - 10.2026Read More
Patient Access Registrar
Doctors Hospital
03.2025 - 09.2025Read More
Bookkeeper/Accountant
Performance Equine Veterinary Services
08.2022 - 03.2025Read More
Cashier/Customer Service
Chick-fil-A
03.2021 - 08.2022Read More
Ast. Manager
Wingstop
01.2016 - 02.2021Read More
Aiken County Adult Education
GED
Read More
Breath of Life Training
Certified Clinical & Administrative MA from Allied Health Or Clinical Medical Assisting
Read More
Phlebotomy Training Specialists
Phlebotomy Tech from Allied Health Or Clinical Medical Assisting
Read More
Breath of Life Training
Basic Life Support from Allied Health Or Clinical Medical Assisting
Read More
Assessments
Customer focus & orientation — Proficient
February 2022
Responding to customer situations with sensitivity
Choosing the most effective strategy to inspire and influence others to meet business objectives
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Awards
Employee of the month, May 2019, Home Depot, Winning hearts everyday, July 2020, Winning hearts everyday, Reason for the reward is because I helped a deaf person by getting pencil and paper so they could write their order down at Chick-fil-A drive through