Anthony Wilson
Summerville
Summary
Dedicated professional with strong customer service skills. Proven track record in coordinating logistics and managing schedules, ensuring confidentiality and attention to detail in all tasks.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Personal Assistant to the Owner
SDJM TRUCKING, LLC
Summerville
01.2024 - Current
- Coordinated travel arrangements for the owners and staff, ensuring timely logistics.
- Communicated with clients and vendors to facilitate business operations effectively.
- Facilitated smooth internal and external communication, acting as the first point of contact for the executive.
- Handled confidential documents with discretion when required by the Owner.
- Handled incoming and outgoing mail, email, and faxes.
- Monitored inventory levels of office supplies needed by the owner.
- Organized filing systems and databases to store data related to the Owner's business activities.
- Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
- Coordinated meeting and work schedules for staff teams and executives.
- Maintained clerical correspondence via email and phone.
Box Office Representative
Flowertown Players
Summerville
04.2023 - Current
- Processed ticket sales through point-of-sale system.
- Assisted customers with inquiries about shows and seating options.
- Managed box office operations during performances and events.
- Coordinated will-call ticket distribution for patrons.
- Maintained accurate records of ticket sales and inventory.
- Provided excellent customer service to enhance guest experience.
- Collaborated with production team to ensure smooth event execution.
- Trained new staff on box office procedures and systems.
- Provided excellent customer service by responding promptly and courteously to guest inquiries via phone or email.
Independent Contractor
DoorDash
Summerville
12.2020 - 04.2023
- Managed multiple deliveries simultaneously while maintaining quality service.
- Managed quality control and maintained high level of customer satisfaction.
- Maintained relationships with existing customers while seeking new ones.
- Kept client satisfaction high by consulting closely at various stages and incorporating important feedback.
- Delivered high level of customer service and support by answering questions and returning phone calls quickly.
- Resolved customer inquiries promptly via phone or email communication channels.
- Reviewed customer requests, resolved questions and defined specifications before completing orders.
Delivery Courier
Famulari's Pizzeria
Summerville
05.2018 - 12.2020
- Managed cash transactions accurately during deliveries and at the point of sale.
- Followed safety protocols while navigating various routes in a timely manner.
- Ensured timely delivery of packages to customers in accordance with company standards.
- Resolved customer inquiries and complaints professionally during delivery interactions.
- Utilized GPS navigation systems to locate addresses for pickup and delivery locations.
- Provided excellent customer service when interacting with clients during package pickups and deliveries.
- Created delivery routes based on destinations and timelines to maintain efficiency.
Education
Associate of Applied Science - Human Services
Trident Technical College
Charleston, SCSome College (No Degree) - Phlebotomy
Trident Technical College
North Charleston, SCSkills
- Customer service
- Project management
- Office administration
- Effective communication
- Data entry
- Conflict resolution
Certification
- Phlebotomy Tech Certification
- Pharmacy Tech Certification
Timeline
Personal Assistant to the Owner
SDJM TRUCKING, LLC
01.2024 - Current
Box Office Representative
Flowertown Players
04.2023 - Current
Independent Contractor
DoorDash
12.2020 - 04.2023
Delivery Courier
Famulari's Pizzeria
05.2018 - 12.2020
Associate of Applied Science - Human Services
Trident Technical College
Some College (No Degree) - Phlebotomy
Trident Technical College
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