Summary
Overview
Work History
Education
Skills
Timeline
Generic

Antonio Johnson

Columbia

Summary

I am a Hard working and quick learning employee. I enjoy customer service, and i have many years of teamwork and communication skills . My coworkers would describe me as determined, helpful, outgoing, and a great team player. I am extremely goal oriented and never give up until i feel i have reached success!!

Overview

10
10
years of professional experience

Work History

Server

Tavern on 6
12.2024 - Current
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.

Dishwasher

Carrabba's Restaurant
03.2024 - 12.2024
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
  • Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
  • Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
  • Contributed to a positive team environment through effective communication and collaboration with kitchen staff members.

Cook

Texas Roadhouse
01.2024 - 02.2024
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • handle multiple orders at once during a extremely busy day

Mechanic

Midas Automotive
03.2023 - 05.2023
  • Inspected and tested equipment to locate worn and damaged parts.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.

Mechanical Technician

Walmart
12.2022 - 02.2023
  • Resolved mechanical issues using both technical and manual skills.
  • Assembled and disassembled equipment to perform repairs and maintenance.
  • Frequently diagnosed mechanical problems and determined how to correct issues.
  • Maintained clean and organized work area to easily locate repairing tools and equipment.
  • Followed guidelines while performing maintenance and repairs to prevent work-related injuries.
  • Ensured safe working environment through strict adherence to safety protocols and guidelines.

Warehouse Worker

Sunrun
11.2022 - 12.2022
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as [Number] pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
  • Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.

Crew Member

Culver's Restaurant
11.2022 - 12.2022
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted with inventory management, ensuring adequate stock levels for uninterrupted service.
  • Reduced food waste through proper portion control measures and careful monitoring of product expiry dates.
  • Ensured compliance with local health department regulations through diligent adherence to sanitation protocols and regular inspections.

Server

Miyabi Japanese Steak House
12.2018 - 10.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Inside Sales Representative

Suntuity Solar
10.2020 - 11.2020
  • Answered customers' questions regarding products, prices, and availability.
  • Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
  • Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.

Crew Member Cook

Freddy's Frozen Custard & Steakburgers
08.2017 - 11.2017
  • Managed multiple tasks simultaneously, prioritizing responsibilities to ensure all aspects of the kitchen and service areas functioned smoothly.
  • Demonstrated attention to detail while assembling meals according to specific customer requests or dietary restrictions.
  • Trained new crew members on proper cooking techniques, food safety practices, and company policies.
  • Collaborated with team members to provide seamless customer service during peak hours.
  • Understood cooking techniques and fundamentals to maximize safe food handling.
  • Promoted a safe working environment by strictly adhering to safety procedures and promptly addressing potential hazards.
  • Contributed to overall team success by proactively seeking opportunities for improvement and offering assistance to colleagues when needed.
  • Exhibited adaptability by quickly learning new menu items, recipes, and preparation methods as required by seasonal changes or promotions.

Cook

Bojangles' Famous Chicken 'n Biscuits
09.2016 - 12.2016
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Handled high-pressure situations effectively, maintaining composure during rush periods while continuing to deliver exceptional service quality.
  • Maintained a clean and organized kitchen environment for optimal food safety and quality assurance.
  • Worked in fast-paced environment with sense of urgency to serve guests quickly.
  • Prepared food items according to recipe to drive quality and consistency.
  • Kept kitchen up to code for health and safety inspections.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Team Member

Arby's
06.2016 - 08.2016
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Maintained clean and orderly store environment, ensuring pleasant shopping experience for customers.

Crew Member

Moes Southwestern Grill
08.2015 - 12.2015
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.

Education

Brookland Cayce High School
Cayce, SC

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Customer service
  • Professional appearance
  • Safe food handling
  • Team collaboration
  • Team member support
  • Liquor, wine, and food service
  • Team player
  • Warm and friendly
  • Adaptable and flexible
  • Multitasking
  • Excellent communication

Timeline

Server

Tavern on 6
12.2024 - Current

Dishwasher

Carrabba's Restaurant
03.2024 - 12.2024

Cook

Texas Roadhouse
01.2024 - 02.2024

Mechanic

Midas Automotive
03.2023 - 05.2023

Mechanical Technician

Walmart
12.2022 - 02.2023

Warehouse Worker

Sunrun
11.2022 - 12.2022

Crew Member

Culver's Restaurant
11.2022 - 12.2022

Inside Sales Representative

Suntuity Solar
10.2020 - 11.2020

Server

Miyabi Japanese Steak House
12.2018 - 10.2022

Crew Member Cook

Freddy's Frozen Custard & Steakburgers
08.2017 - 11.2017

Cook

Bojangles' Famous Chicken 'n Biscuits
09.2016 - 12.2016

Team Member

Arby's
06.2016 - 08.2016

Crew Member

Moes Southwestern Grill
08.2015 - 12.2015

Brookland Cayce High School

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Antonio Johnson