Anura Agalawatta Agalawatta Mudiyanselage
Pannipitiya,Sri Lanka
Summary
Experienced in alcoholic beverage production and bar operations supervision, with a strong track record of meeting sales targets and ensuring adherence to hospitality standards. Proficient in drink mixing techniques, inventory control, and cash handling, demonstrating punctuality and dependability in all tasks. Committed to enhancing operational efficiency and customer satisfaction within the hospitality industry.
I'm currently working as a Bar Supervisor in Coco de Mer & Black Parrot Suites
I'm capable in Restaurant section as well
I have fair knowledge in German Language
Overview
38
38
years of professional experience
Work history
Bar Supervisor
Coco de Mer & Black Parrot Suites
Praslin, Seychelles
06.2018 - Current
- Scheduled shifts for staff members for efficient operation of the bar.
- Assisted in menu development, considering current trends and customer preferences.
- Ensured a safe environment by strictly adhering to health and safety regulations.
- Ordered supplies keeping optimum stock levels, avoiding overstocking or under-stocking situations.
- Cultivated a friendly environment through excellent interpersonal skills enhancing overall guest experience.
- Resolved customer complaints promptly, fostering positive relationships with clientele.
- Increased sales with effective promotional strategies.
- Managed cash flow, ensuring correct transaction procedures were followed.
Bar Manager
New Emerald Cove Hotel
Praslin, Seychelles
11.2013 - 04.2018
- Streamlined bar operations by implementing efficient inventory management strategies.
- Enhanced customer satisfaction with professional bartending techniques.
- Collaborated with kitchen staff to coordinate food service thus maintaining timely delivery during busy periods.
- Conducted routine safety checks to adhere to health and safety regulations in premises.
- Calculated daily takings, ensuring accurate financial records were kept for auditing purposes.
- Oversaw general maintenance of bar equipment resulting in fewer operational disruptions.
- Mentored junior staff members fostering a supportive work atmosphere.
- Scheduled weekly rosters for staff allocation optimizing resources efficiently.
Bar Captain
The Swiss Residency
Kandy, Sri Lanka
01.2009 - 10.2013
- Implemented new cocktail recipes by researching current trends in the industry.
- Provided excellent service to customers, resulting in repeat business.
- Assisted in menu planning offering innovative ideas based on popular preferences.
- Demonstrated knowledge of drink recipes for improved customer experience.
- Maintained a clean and organised bar, enhancing customer satisfaction.
Barman
Hotel Topaz (Tourmaline Group)
Kandy, Sri Lanka
06.1989 - 01.2009
- Built rapport with regulars to encourage repeat business.
- Followed correct procedures for handling glassware, reducing breakages and wastage costs.
- Enhanced customer satisfaction by providing quick and efficient service.
- Boosted sales with effective upselling technique
- Demonstrated knowledge of cocktail recipes to impress customers.
- Resolved customer complaints promptly, maintaining positive venue reputation.
- Maintained cleanliness of bar area for an inviting atmosphere.
Barman
Mahaweli Reach Hotel
Kandy, Sri Lanka
03.1987 - 05.1989
- Demonstrated excellent multitasking abilities whilst serving multiple customers simultaneously.
- Demonstrated knowledge of cocktail recipes to impress customers.
- Boosted sales with effective upselling techniques.
- Served a variety of drinks for diverse clientele.
- Enhanced customer satisfaction by providing quick and efficient service.
- Coordinated with kitchen staff for timely delivery of food orders in the bar area.
Education
GCE Advance Level - Commerce
Sandalanka Central College
KandyGCE Ordinary Level - Commerce
Sandalanka Central College
Kandy, Sri LankaE & J Gallo Wine Appreciation Program
Ceylon Hotel School Graduation Association
Kandy, Sri LankaDistinction Pass - Skilled Development Training
McLarens Hotel Limited Sri Lanka
Kandy, Sri LankaSkills
- Alcoholic beverage production
- Meeting sales targets
- Inventory control understanding
- Punctuality and dependability
- Hospitality standards knowledge
- Drink mixing techniques
- Bar operations supervision
- Cash handling
Languages
Sinhala
Native
English
Fluent
German
Intermediate
Affiliations
- Swimming
- Hiking
- Travelling
References
Human Resources Manager
Marcus Volcy
cocodemerhrseychelles.net
002482782933
Duty Manager
Tharindu Premarathne
87thara@gmail.com
002482509056
Timeline
Bar Supervisor
Coco de Mer & Black Parrot Suites
06.2018 - Current
Bar Manager
New Emerald Cove Hotel
11.2013 - 04.2018
Bar Captain
The Swiss Residency
01.2009 - 10.2013
Barman
Hotel Topaz (Tourmaline Group)
06.1989 - 01.2009
Barman
Mahaweli Reach Hotel
03.1987 - 05.1989
GCE Advance Level - Commerce
Sandalanka Central College
GCE Ordinary Level - Commerce
Sandalanka Central College
E & J Gallo Wine Appreciation Program
Ceylon Hotel School Graduation Association
Distinction Pass - Skilled Development Training
McLarens Hotel Limited Sri Lanka
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