April Harvey
Cottageville
Summary
Dynamic small business owner with a proven track record at Sunset Acres Farm, excelling in operations management and customer service. Cultivated strong community relationships and implemented effective marketing strategies, enhancing brand visibility and profitability. Known for exceptional problem-solving skills and a friendly, positive attitude, driving team success and customer loyalty.
Overview
12
12
years of professional experience
Work History
Small Business Owner
Sunset Acres Tree Farm
12.2024 - Current
- Managed day-to-day operations, ensuring efficient workflow and customer satisfaction.
- Developed marketing strategies to increase local awareness and drive sales.
- Oversaw inventory management, tracking stock levels and placing orders as needed.
- Cultivated relationships with local suppliers for quality materials and resources.
- Analyzed customer feedback to refine product offerings and improve service delivery.
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Organized seasonal events, enhancing community engagement and promoting brand visibility.
- Implemented cost-saving measures that improved overall profitability of the farm.
- Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
- Participated actively in local community events or organizations as a way to give back while expanding brand visibility and credibility.
Stylist Sales Associate
Smart Styles Salon
07.2019 - 03.2023
- Assisted clients in selecting hair care products tailored to individual needs.
- Maintained organized displays of merchandise to enhance visual appeal.
- Provided exceptional customer service, addressing inquiries and resolving concerns efficiently.
- Collaborated with stylists to promote services and drive sales through effective communication.
- Educated customers on product usage and benefits, fostering loyalty and repeat business.
- Processed transactions accurately using point-of-sale systems, ensuring a seamless checkout experience.
- Managed inventory levels, conducting regular stock checks to prevent shortages and overages.
- Trained new associates on sales techniques and customer engagement strategies to improve team performance.
- Enhanced store sales by skillfully cross-selling and upselling related products to clients based on their needs and preferences.
- Connected and engaged with customers to understand styling needs.
- Worked closely with store management to set and achieve individual sales targets, contributing to overall team success.
- Maintained a clean, inviting store environment conducive to shopping by regularly tidying sales floor displays and dressing rooms.
- Embraced fashion and understood market trends to articulate in client interactions.
- Built long-lasting customer relationships through attentive service and consistent followups.
- Exhibited exceptional product knowledge of traditional and recent trends in fashion, continuously exceeding quarterly corporate performance metrics.
Independent Contractor
FedEx:Ground
07.2013 - 03.2019
- Managed day-to-day operations, ensuring efficient workflow and customer satisfaction.
- Developed marketing strategies to increase local awareness and drive sales.
- Oversaw inventory management, tracking stock levels and placing orders as needed.
- Cultivated relationships with local suppliers for quality materials and resources.
- Analyzed customer feedback to refine product offerings and improve service delivery.
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Organized seasonal events, enhancing community engagement and promoting brand visibility.
- Implemented cost-saving measures that improved overall profitability of the farm.
- Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
- Participated actively in local community events or organizations as a way to give back while expanding brand visibility and credibility.
Education
Certified Holistic Practitioner -
Holisticico Health
Cottageville, SC06.2025
BBA And Paralegal
South University Savannah
GA05.1995
Skills
- Operations management
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Computer skills
- Organizational skills
- Calm under pressure
- Active listening
- Organization and time management
- Decision-making
- Problem resolution
- Verbal communication
Timeline
Small Business Owner
Sunset Acres Tree Farm
12.2024 - Current
Stylist Sales Associate
Smart Styles Salon
07.2019 - 03.2023
Independent Contractor
FedEx:Ground
07.2013 - 03.2019
Certified Holistic Practitioner -
Holisticico Health
BBA And Paralegal
South University Savannah