April Lawson
Clinton
Summary
Compassionate healthcare professional skilled in managing resources and ensuring HIPAA compliance. Proven track record in facilitating effective patient referrals and maintaining accurate medical documentation for optimal patient outcomes.
Overview
18
18
years of professional experience
Work History
Practice Lead
Family Healthcare Center/Self Regional Healthcare
Laurens
01.2024 - Current
- Managed scheduling of staff and resources for optimal coverage.
- Provided leadership in creating a positive work environment for staff members by promoting teamwork and collaboration.
- Communicated with patients with compassion while keeping medical information private.
- Explained policies, procedures and services to patients.
Referral Coordinator
Family Healthcare/Self Regional Healthcare
Laurens
08.2016 - 01.2024
- Coordinated patient referrals between primary care and specialty services.
- Maintained accurate referral documentation in electronic health records system.
- Monitored referral status to ensure timely follow-up care for patients.
- Resolved patient inquiries related to referrals and healthcare access issues.
- Scheduled patients according to availability, urgency and insurance authorization guidelines.
- Prioritized referrals according to urgency and adhered to appropriate referral deadlines.
- Adhered to HIPAA regulations when handling confidential patient information.
Business Office Assoicate
Self Regional Cancer Center
Greenwood
08.2015 - 08.2016
- Prepared bank deposits.
- Answered phone and routed calls to appropriate team members.
- Organized paper filing system to maintain accurate records.
- Ordered office supplies for supply closet inventory.
- Directed clients and guests to correct departments, rooms, and staff members.
- Sorted incoming mail and delivered to appropriate employees or departments.
- Operated office equipment, such as copy machine, scanner and printer.
Business Office Associate/Receptionist
Family Healthcare/Self Regional Healthcare
Laurens
08.2007 - 08.2015
- Managed office communications and correspondence for effective information flow.
- Prepared bank deposits.
- Answered phone and routed calls to appropriate team members.
- Organized paper filing system to maintain accurate records.
- Operated office equipment, such as copy machine, scanner and printer.
- Maintained positive working relationship with fellow staff and management.
- Identified needs of customers promptly and efficiently.
- Greeted visitors and ensured a welcoming environment.
- Managed incoming calls and directed them to appropriate departments.
Education
High School Diploma -
Clinton High School
Clinton SC05-1994
Skills
- Staff scheduling
- HIPAA compliance
- Medical documentation
- Care coordination
- Policy explanation
- Patient relationship management
Timeline
Practice Lead
Family Healthcare Center/Self Regional Healthcare
01.2024 - Current
Referral Coordinator
Family Healthcare/Self Regional Healthcare
08.2016 - 01.2024
Business Office Assoicate
Self Regional Cancer Center
08.2015 - 08.2016
Business Office Associate/Receptionist
Family Healthcare/Self Regional Healthcare
08.2007 - 08.2015
High School Diploma -
Clinton High School
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