April Razzouk
Waterloo
Summary
Dynamic professional with a proven track record at Allied Universal, excelling in regulatory compliance and schedule management. Adept at logistics coordination and conflict resolution, I have successfully optimized operational efficiency while fostering strong relationships with clients and team members. Committed to maintaining safety standards and enhancing customer service experiences.
Overview
25
25
years of professional experience
Work History
Security Gate Officer
Allied Universal / American Security
Woodruff
05.2018 - Current
- Created and managed schedules to optimize operational efficiency.
- Operated truck gate to facilitate seamless entry and exit of vehicles.
- Checked in visitors and contractors to ensure compliance with security protocols.
- Maintained logs using Excel for accurate tracking of arrivals and departures. Completed paperwork to support regulatory compliance and record-keeping.
- Weighed tankers in and out to monitor cargo metrics. Logged tanker arrivals and departures, ensuring real-time data accuracy. Trained employees on operational procedures and safety standards.
Third Key Holder
Goodwill Industries of Southeastern Wisconsin Inc.
Spartanburg
03.2015 - 05.2018
- Managed store operations, including opening and closing procedures.
- Maintained financial deposits and ensured timely bank deliveries.
- Promoted from cashier to third key holder based on performance and reliability.
Deli Clerk
Bi-Lo Pharmacy
Woodruff
10.2013 - 02.2016
- Offered suggestions for additional items that would complement customer's order selections.
- Rotated product on shelves to ensure freshness.
- Greeted customers in a friendly and professional manner.
Childcare & Household Support
Independent Domestic Work
Woodruff/Enoree
07.2000 - 09.2012
- Provided in-home childcare for multiple families
- Ensured safe and engaging environment for children of various age
- Built long-term, trusted relationships with families
Education
GED -
GED
SC04-2003
Skills
- Regulatory compliance
- Data entry
- Schedule management
- Safety procedures
- Customer service
- Logistics coordination
- Conflict resolution
- Team collaboration
Timeline
Security Gate Officer
Allied Universal / American Security
05.2018 - Current
Third Key Holder
Goodwill Industries of Southeastern Wisconsin Inc.
03.2015 - 05.2018
Deli Clerk
Bi-Lo Pharmacy
10.2013 - 02.2016
Childcare & Household Support
Independent Domestic Work
07.2000 - 09.2012
GED -
GED
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