April Rohde
Verisma
Pageland
6
years of professional experience
Experienced Release of Information Specialist with managing and processing information requests, ensuring compliance with regulatory standards. Uses communication and organization skills to handle sensitive data securely and efficiently. Knowledge of privacy laws and strong attention to detail ensures information accuracy and confidentiality.
Work History
Release of Information Specialist
6 Years 2 Months- Facilitated timely release of medical records in compliance with HIPAA regulations.
- Coordinated requests for information from healthcare providers and stakeholders.
- Streamlined processes for managing patient data, enhancing accuracy and efficiently.
- Reduced errors in released records by thoroughly reviewing documentation before submission.
- Maintained accuracy, completeness, and security for medical records and health information.
- Handled sensitive situations with professionalism and empathy, ensuring a positive experience for patients and their families during the information release process.
- Navigated within patient records to locate requested documentation, successfully maintaining over 100% productivity per day.
- Managed high volumes of record requests efficiently by maintaining excellent organizational skills and attention to detail.
- Decreased turnaround time for record requests by prioritizing tasks and utilizing organizational skills.
- Handled phone calls from attorneys, insurance companies and patients.
- Facilitated communication between medical providers, patients, and legal teams to ensure accurate and timely release of information.
Dispatcher
1 Year- Coordinated towing operations and dispatched vehicles efficiently to ensure timely response.
- Managed real-time communication with drivers to optimize route planning and reduce delays.
- Utilized GPS tracking systems to monitor vehicle locations and enhance operational visibility.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
Education
Associate of Science - Health Information Management
- Dean's List 2018-2020
Skills
HIPAA compliance
EMR's proficient in- Aprima
Allscripts
Nextgen
Athena
Meditech
Epic
ECW
Document scanning
Customer service
Problem-solving
Attention to detail
Multitasking Abilities
Reliability
Team collaboration
Adaptability and flexibility
Electronic health records
Microsoft Excel
Data entry
Medical terminology
Medical release of information ROI processes
Timeline
Dispatcher
Stegall's Towing
10.2021 - 10.2022Read More
Release of Information Specialist
Verisma
06.2020 - CurrentRead More
Rasmussen University
Associate of Science from Health Information Management
Read More