Arabia Robinson
Columbia
Summary
Dedicated and safety-conscious driver with a strong work ethic and a proven track record of reliability and punctuality. Adapt at navigating diverse routes efficiently, while maintaining a commitment to delivering exceptional service. Known for excellent communication skills and the ability to adapt to changing conditions. Strong focus on safety regulations and vehicle maintenance, ensuring the highest standards are met. Eager to contribute to a team oriented environment and uphold the values of professionalism and integrity. Recognized for enhancing customer satisfaction through efficient delivery and attention to detail. Committed to maintaining a clean driving record while ensuring timely service in fast-paced environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Door Dash Driver
Door Dash
01.2023 - Current
- Accept and pick up food orders from local restaurants, ensuring they are correct and packaged properly
- Delivered food orders efficiently to ensure timely customer satisfaction
- Navigated routes using GPS technology for optimal delivery times
- Maintained vehicle cleanliness and functionality to comply with safety standards
- Communicated effectively with customers regarding order status and any updates
- Providing a positive experience through professionalism and courtesy is essential, as Dashers directly interact with customers.
- Responsible for keeping the vehicle in good condition for a safe and reliable delivery
Instacart Shopper
Instacart
03.2017 - 08.2024
- Navigated complex grocery orders efficiently to enhance customer satisfaction.
- Streamlined shopping processes to improve order accuracy and reduce delivery times.
- Collaborated with customers to understand preferences and ensure product availability.
- Implemented inventory management practices to minimize out-of-stock items.
- Communicate with customers regarding order updates, potential issues, or delivery instructions.
Lyft
Lyft Driver
09.2021 - 05.2024
- Help passengers enter and exit the vehicle, especially those with special needs or large luggage.
- Providing a friendly and professional experience is key, including engaging in conversation or respecting passenger's preference for quiet rides.
- Ensuring a safe environment by following traffic law, maintaining a clean vehicle, and checking vehicle conditions regularly.
- Accept ride requests through the Lyft app and navigate to the passenger's location and pick-up.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Master of Science - Healthcare Administration
University of Phoenix
Tempe, AZ06-2012
Skills
- Communication skills
- Customer Service
- Teamwork
- Transportation
- Navigation skills
- Critical Thinking
- Attention to detail
- Time management
- Valid Driver's license
- Clean driving record
Certification
- CPR
- Medical Courier Training
- BBP
- Certified HIPAA Certification, Red Cross
Timeline
Door Dash Driver
Door Dash
01.2023 - Current
Lyft
Lyft Driver
09.2021 - 05.2024
Instacart Shopper
Instacart
03.2017 - 08.2024
Master of Science - Healthcare Administration
University of Phoenix