Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ariel Rice

Woodruff

Summary

Patient-focused Patient Service Representative equipped with administrative and customer service expertise. Helps keep healthcare services proceeding smoothly by coordinating communications, referrals and policy enforcement. Talented in finding balanced solutions and resolving conflicts.

Overview

14
14
years of professional experience

Work History

Caregiver, Special Needs

Capital Health Services
Simpsonville
10.2025 - Current
  • I am responsible for helping patients with day to day activities. I perform housekeeping duties. I sit with patients. I accompany patient to appointments. I run errands for patients.
  • Assisted individuals with daily living activities and personal care needs.
  • Monitored clients' health status and reported changes to healthcare professionals.

Patient Service Representative

AFC-Bon Secours Urgent Care
Woodruff
09.2021 - Current

I am responsible for scheduling patients to be by the provider. I obtain patient’s registration forms, identification cards and insurance cards. I update patient demographics information. I collect copays and collection balances from patients. I answer the telephone and answer patients questions.

  • Provided helpful assistance by anticipating and responding to needs of patients and family members.
  • Explained policies, procedures and services to patients.
  • Verified patients' insurance and payment methods during admissions or check-in processes.
  • Scanned completed forms, identification and insurance cards, maintaining patient documents folder.
  • Obtained insurance verification and authorization to submit financial clearance of patient accounts.
  • Obtained proper authorization and identification to release confidential medical records.
  • Counselled patients on potential financial liabilities and payment requirements.
  • Scheduled patient appointments and procedures.

Pricing Specialist

Bi-Lo Supermarkets
Simpsonville
03.2017 - 01.2021

I was responsible for the pricing of the store. I prepared the store for the weekly sales ad on Wednesday. I hung tags and made signs. I did price checks and made tags.

Data Entry Clerk

Omnicare Pharmacy
Spartanburg
09.2012 - 03.2017
  • Scanned and stored files and records electronically to reduce paper files and secure data.
  • Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
  • I was responsible for entering patients demographics, insurance information for pharmacy billing.

Education

Certificate - Medical Billing

Virginia College -Greenville
Greenville, SC
10.2010

High School Diploma -

Hillcrest High School
Simpsonville, SC
05.2002

Skills

  • Appointment Confirmation
  • Patient Interviewing Skills
  • Bookkeeping Support
  • Medical Billing
  • Caring and Empathetic
  • Database Search and Data Entry Skills
  • Organized and Efficient
  • Registration and Scheduling
  • Explaining Policy and Procedures
  • Gathering Information from Patients
  • Helpful and Service-Oriented
  • Organized and Detail-Oriented
  • Patient Confidentiality and Data Security
  • Administrative and Office Support

Timeline

Caregiver, Special Needs

Capital Health Services
10.2025 - Current

Patient Service Representative

AFC-Bon Secours Urgent Care
09.2021 - Current

Pricing Specialist

Bi-Lo Supermarkets
03.2017 - 01.2021

Data Entry Clerk

Omnicare Pharmacy
09.2012 - 03.2017

Certificate - Medical Billing

Virginia College -Greenville

High School Diploma -

Hillcrest High School
Ariel Rice