ArJaNay Chandler
Kingstree
Summary
Dynamic and dedicated professional with extensive experience in customer service, including a successful tenure at Sykes Enterprises. Known for exceptional communication and problem-solving skills, I consistently enhance customer satisfaction while maintaining a strong work ethic. Proficient in technology and empathetic in approach, I thrive in fast-paced environments, ensuring quality and efficiency.
Overview
8
8
years of professional experience
Work History
Cashier
Krispy Kreme
04.2024 - 01.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Secretary
Williamsburg County School District
09.2022 - 04.2024
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Also assisted with cooking
Technical Support Representative
Empereon-Constar
09.2021 - 11.2021
- Provided remote assistance to customers experiencing technical difficulties, guiding them through step-by-step resolutions with patience and professionalism.
- Improved customer satisfaction by providing timely and accurate technical support for various software and hardware issues.
- Resolved complex technical problems through effective troubleshooting techniques, enhancing the user experience.
- Maintained a high level of expertise on company products, ensuring accurate information was provided to customers at all times.
Caregiver
Comfort Keepers Home Care
04.2020 - 08.2021
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Customer Service Representative
Sykes Enterprises, Incorporated
05.2019 - 04.2020
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Packer
Valley Forge
03.2017 - 05.2019
- Maintained a clean and organized work environment, promoting safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
Education
High School Diploma -
Kingstree Senior High
Kingstree, SC05-2018
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Sales
- Listening
- Training
- Computer
- Communication
- Technology
Timeline
Cashier
Krispy Kreme
04.2024 - 01.2025
Secretary
Williamsburg County School District
09.2022 - 04.2024
Technical Support Representative
Empereon-Constar
09.2021 - 11.2021
Caregiver
Comfort Keepers Home Care
04.2020 - 08.2021
Customer Service Representative
Sykes Enterprises, Incorporated
05.2019 - 04.2020
Packer
Valley Forge
03.2017 - 05.2019
High School Diploma -
Kingstree Senior High
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