Accomplished Caregiver/DSP at Disability and Special Needs Board, skilled in compassionate care and patient advocacy. Enhanced client independence through tailored support strategies and effective communication. Recognized for exceptional problem-solving and collaboration with healthcare professionals, achieving a 20% improvement in client satisfaction. Proficient in medical record-keeping and HIPAA compliance.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Caregiver/DSP
Disability and Special Needs Board
Orangeburg
08.2016 - Current
Delivered personal care assistance to individuals with disabilities, prioritizing comfort and safety during daily activities.
Facilitated mobility solutions for clients, enhancing independence through customized support strategies.
Designed and executed engaging activities to foster social interaction and improve cognitive skills among clients.
Partnered with healthcare professionals to design tailored care plans addressing client needs.
Oversaw client health status monitoring and reported changes to relevant personnel for prompt interventions.
Ensured accurate documentation of client progress and care provided, adhering to regulatory standards.
Facilitated training sessions for new caregivers on best practices and organizational policies.
Facilitated client engagement in activities of daily living to enhance independence and overall quality of life.
Assisted in maintaining cleanliness of living space. Completed errands to support household needs. Managed laundry tasks and organized weekly grocery shopping.
Assisted with dressing and grooming support. Aided in meal preparation and medication reminders. Provided guidance for daily living activities.
Executed light housekeeping tasks to uphold cleanliness standards in patient environments.
Facilitated clients' daily living activities, ensuring their self-esteem and wellness.
Fostered robust client relationships to ensure emotional support and companionship.
Facilitated meaningful conversations and social interactions with patients while delivering personal care assistance.
Ensured safety and cleanliness of patient environments to minimize risks and promote optimal health outcomes.
Elevated patient comfort through delivery of compassionate and attentive care tailored to individual needs.
Facilitated patient feeding and monitored nutritional intake to support health objectives.
Material Handler
Fruit of the Loom
Jedburg, SC
01.2016 - 05.2016
Managed to help increase sales by 20 percent at the rate I was going to get packaging out.
Loaded and unloaded shipments, ensuring accurate inventory management and organization.
Conducted routine inspections of equipment to maintain safety standards and operational efficiency.
Collaborated with team members to streamline material handling processes and improve workflow.
Implemented inventory control measures to reduce waste and enhance storage solutions.
Monitored stock levels, reporting discrepancies to management for timely resolution.
Maintained clean and organized work environment to promote safety and efficiency in operations.
Transported inventory items to appropriate locations.
Packed items into appropriate containers for shipment.
Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
Kept storage areas organized, clean, and secure to fully protect company assets.
Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
Used hand-held scanners and physical logs to accurately track item movements.
Increased productivity, utilizing forklifts and other material handling equipment effectively.
Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
Deli Clerk
SUBWAY®Restaurants
Branchville, SC
06.2014 - 01.2016
, 'Managed over 50 customer calls per day.' or, "Increased sales by 10%".Prepared sandwiches and salads according to customer specifications, ensuring quality and freshness.
Operated food preparation equipment safely and efficiently, maintaining cleanliness and organization in work area.
Assisted customers with menu selections, providing excellent service and product knowledge.
Maintained inventory levels by restocking supplies, minimizing waste through efficient use of ingredients.
Collaborated with team members to improve service speed during peak hours, enhancing customer satisfaction.
Implemented food safety protocols, ensuring compliance with health regulations and maintaining sanitary conditions.
Trained new staff on operational procedures, fostering a collaborative team environment and promoting skill development.
Contributed to promotional campaigns by suggesting menu items based on customer preferences and seasonal trends.
Greeted customers at counter to fulfill requests and answer questions.
Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.
Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
Cashier/cook
McDonald's
Saint George, SC
08.2006 - 06.2014
The rate we were promoting sales pitch with a sale increased 30%.Operated cash register, processing customer transactions accurately and efficiently.
Provided excellent customer service, addressing inquiries and resolving issues promptly.
Maintained cleanliness and organization of work area to enhance customer experience.
Assisted in training new team members on cash handling procedures and customer service protocols.
Collaborated with team to streamline order processing during peak hours, improving workflow efficiency.
Managed inventory levels by restocking supplies as needed to ensure availability for customers.
Handled cash drawer reconciliation at the end of shifts, ensuring accuracy of funds collected.
Participated in promotional activities, upselling menu items to enhance sales performance and customer satisfaction.
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Stocked, tagged and displayed merchandise as required.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Answered questions about store policies and addressed customer concerns.
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Education
Certificate Occupational Health - Occupational Therapy
Penn Foster Career School
Scranton, PA
06.2013
No Degree - Health Sciences
Orangeburg CountyTechnical College
Orangeburg, SC
12.2010
Skills
Respectful and compassionate
Time management
Elderly care
Problem-solving
Dependable and responsible
Patient care
Daily living assistance
Multitasking and organization
Housekeeping tasks
Relationship building
Compassionate care
Flexible schedule
Verbal and written communication skills
Certification
CPR/first aid certification, Defensive driving, Aegis crisis management.
Timeline
Caregiver/DSP
Disability and Special Needs Board
08.2016 - Current
Material Handler
Fruit of the Loom
01.2016 - 05.2016
Deli Clerk
SUBWAY®Restaurants
06.2014 - 01.2016
Cashier/cook
McDonald's
08.2006 - 06.2014
Certificate Occupational Health - Occupational Therapy