Artem Yanovski
Retail Department Manager
Bluffton
Summary
Expert in sales with over 8 years of experience in Luxury retail In Dubai, UAE. Excellent reputation for providing high-end service and improving customer satisfaction. Well-qualified for high-ticket sales with proven success in closing deals. Highly proficient in building long-term relationships with top-tier clients. Strategic-thinking individual experienced in successfully engaging employees and encouraging each to reach highest potential. Offering pleasant personality with expertise developing employee performance goals.
Overview
9
9
years of professional experience
2
2
Certifications
4
4
Languages
Work History
Department Manager
Valentino
2022.10 - 2023.10
- Promoted increased sales through OTO appointments.
- Actively working on CRM activities.
- Worked closely with shift managers to solve and handle customer concerns.
- Improved operations through consistent hard work and dedication.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Senior Client Advisor
Louis Vuitton - LVMH
2021.09 - 2022.08
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Developed and delivered engaging sales presentations to convey product benefits.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
Sales Associate
Valentino
2019.07 - 2021.09
- Provide top level customer service that exceeds the expectations of customers
- Achieve individual and store sales and KPI indicators by maximizing every opportunity to make sales
- Actively working on CRM
- Ensure proper customer records, security of stocks, and handling of cash in line with company processes and procedures
- Identify new business opportunities through cold calling, networking, marketing and prospective database leads.
Sales Consultant
Armani
2017.10 - 2019.05
- Successfully managed high volume sales.
- Guaranteed cross and up-selling for all product categories.
- Built and strengthened relationships with customers, dealing with different nationalities and personalities.
- Ensured the achievement of individual and store goals, enhancing and developing the business.
Cashier Team Lead
Armani Hotel
2015.04 - 2017.09
- Provide dining service for patrons of the highest restaurant in the world
- Proceeds with food, cocktails and wine bottle orders
- Serving/checking back with customers for any additional needs
- Work with co-workers to ensure an enjoyable dining experience
- Process final payments
Education
Bachelor of Economics -
Donetsk National University
Ukraine 2009.09 - 6 2013
Skills
Client acquisition and retention
Certification
Certificate of IELTS 6.5
Timeline
Department Manager
Valentino
2022.10 - 2023.10
Senior Client Advisor
Louis Vuitton - LVMH
2021.09 - 2022.08
Certificate of IELTS 6.5
2020-09
Sales Associate
Valentino
2019.07 - 2021.09
Sales Consultant
Armani
2017.10 - 2019.05
Certificate of Eton Institute in English B1.4
2015-07
Cashier Team Lead
Armani Hotel
2015.04 - 2017.09
Bachelor of Economics -
Donetsk National University
2009.09 - 6 2013
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