Overview
Work History
Education
Skills
Languages
Timeline
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Arthur Rocha

Charleston,SC

Overview

2
2
years of professional experience

Work History

Server

Galpao Gaucho Brazilian Steakhouse
01.2022 - 09.2023
  • Knowledge on various liquors, wines, and cocktails
  • Performs excellent customer service skills
  • Able to operate POS system
  • Ability to work in fast paced environments
  • Knowledge on how to prep and serve various kinds of cuts of meats

Customer Service Manager

Galpao Gaucho Brazilian Steakhouse
09.2022 - 09.2023
  • Reduced customer complaints, proactively addressing issues and implementing effective solutions.
  • Was in charge of checking inventory and placing orders every month.
  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
  • Assisted in organizing and overseeing assignments to drive operational excellence.

Education

High School Diploma -

Wando High School
Mt. Pleasant, SC
05.2023

Bachelor of Science - Biology

Lane College
Jackson, TN
05.2027

Skills

  • Team Leadership
  • Customer-focused
  • Task Delegation
  • Sales proficiency

Languages

Portuguese
Native or Bilingual
Spanish
Full Professional

Timeline

Customer Service Manager

Galpao Gaucho Brazilian Steakhouse
09.2022 - 09.2023

Server

Galpao Gaucho Brazilian Steakhouse
01.2022 - 09.2023

High School Diploma -

Wando High School

Bachelor of Science - Biology

Lane College

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Arthur Rocha