Ashley Crumley
Fairfax
Summary
Dynamic and compassionate professional with extensive experience at Sonida Senior Living, excelling in resident support and activity planning. Proven ability to enhance patient well-being through effective communication and documentation. CPR certified, with a strong focus on health and safety compliance, fostering a safe and engaging environment for residents.
Overview
9
9
years of professional experience
Work History
Resident Assistant
Sonida Senior Living
11.2023 - Current
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
- Responded to room transfers, incident reports, and maintenance requests.
- Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
- Assisted residents in preparing for activity and social programs.
- Maintained clean, safe, and well-organized patient environment.
- Assisted residents with daily dental and mouth care, bath functions, and hair care.
- Changed bed linens, dumped trash, and smoothly handled maintenance issues to promote resident comfort.
- Conducted regular room inspections to ensure adherence to residence hall policies, maintaining a clean and organized living environment.
- Mentored new Resident Assistants, providing guidance on effective strategies for managing various situations.
Merchandise Manager
Dollar Tree
08.2020 - 02.2024
- Boosted sales performance by effectively managing merchandise assortments and inventory levels.
- Motivated and mentored merchandise team to achieve high performance and job satisfaction.
- Enhanced visual presentation of products, driving customer engagement and boosting sales conversion rates.
- Monitored inventory levels and made necessary adjustments to maximize sales and profits.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Coordinated cross-functional teams to execute successful product launches within tight deadlines.
- Launched seasonal merchandise assortments in alignment with key industry events ensuring timely availability of products.
- Developed and maintained strong relationships with vendors to secure exclusive product offerings and favorable terms.
- Reduced markdowns by optimizing inventory management processes and implementing demand forecasting techniques.
- Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
- Optimized stock levels by implementing an effective replenishment system, reducing stockouts and overstock situations.
Lead Sales Associate
Badcock and More Furniture
01.2018 - 11.2020
- Handled cash register operations and customer transactions to process payments.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Processed and stocked merchandise in accordance with store standards.
- Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
- Performed inventory control procedures to manage stock.
- Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
- Assisted customers in making informed purchasing decisions by providing expert advice on product features and benefits.
- Delivered excellent customer service for repeat business and referrals.
- Developed and maintained knowledge of current sales and promotions.
- Developed a loyal client base through personalized attention, product knowledge, and exceptional service standards.
- Collaborated with store management to develop promotions and marketing initiatives that boosted overall sales.
- Achieved monthly sales targets consistently by employing persuasive selling techniques tailored to each customer''s unique needs.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Built relationships with customers and community to promote long term business growth.
Direct Care Staff Member
Disability Board
05.2016 - 09.2019
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Enhanced patient well-being by providing compassionate and attentive care in daily routines.
- Documented patient progress through detailed record-keeping, contributing to ongoing evaluation of care plans effectiveness.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Assisted with personal hygiene tasks for improved health and dignity of patients.
- Supported patients with mobility challenges, utilizing proper techniques to prevent injury and promote independence.
- Helped clients manage money, pay bills, and shop for groceries or personal items.
- Provided medication management, ensuring accurate administration and adherence to prescribed schedules.
- Safeguarded patients by closely monitoring their behavior and intervening during crises when necessary.
- Established strong rapport with patients, fostering trust and open communication for better understanding of individual needs.
- Collaborated with interdisciplinary teams to develop and implement individualized care plans for optimal patient outcomes.
- Remained alert to problems or health issues of clients and competently responded.
Education
High School Diploma -
Allendale Fairfax High School
Allendale Sc05.2011
Skills
- Time management
- Team player
- Supportive
- Activity planning
- CPR certified
- Emergency response
- Documentation and reporting
- Resident support
- Active listening
- Health and safety compliance
- Administrative support
- Self-confident
- Indirect patient care
- Bed making
- Laundry
- Patient management
- Direct patient care
- Medical office administration
- EMR / EHR
- First aid
- Record keeping
- Safety monitoring
- Nursing support
- Resident assistance
- Residential care
- First aid and CPR
- Vital signs collection
- Medication support
- Staff communication
- Safety standards and compliance
- HIPAA compliance
- Incident reporting
- Call answering and routing
- Dementia care
- Resident supervision
- Mediation techniques
Timeline
Resident Assistant
Sonida Senior Living
11.2023 - Current
Merchandise Manager
Dollar Tree
08.2020 - 02.2024
Lead Sales Associate
Badcock and More Furniture
01.2018 - 11.2020
Direct Care Staff Member
Disability Board
05.2016 - 09.2019
High School Diploma -
Allendale Fairfax High School
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