Ashley Hampton
Columbia
Summary
Experienced with customer interactions, effective communication, and problem-solving. Utilizes active listening and empathy to address customer concerns. Track record of maintaining calm and professional demeanor in high-pressure situations.
Overview
9
9
years of professional experience
Work History
Equestrian Facility Caretaker
Hidden Creek Stables
02.2025 - Current
- Enhanced facility cleanliness through diligent mucking and sweeping of stalls, resulting in a more sanitary environment for horses and riders.
- Contributed to a welcoming atmosphere for clients by maintaining clean common areas, restrooms, tack rooms, and arenas.
- Followed pet care instructions for dietary needs and medication regimens.
Dog Sitter
Rover.com
04.2021 - Current
- Followed pet care instructions, dietary needs, and medication regimens.
- Maintained a clean and organized work space for all pet sitting tasks, including cleaning up after dogs during visits or overnight stays.
- Enhanced clients'' satisfaction by providing attentive and personalized care for their dogs.
- Contributed to clients'' peace of mind by sending regular updates on their pets, including photos and videos.
Instacart Shopper
Instacart
04.2021 - Current
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Managed time effectively to complete multiple orders within tight deadlines, maximizing productivity and earnings.
Server
Capogna’s Dugout
01.2022 - 11.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
Logistics Coordinator
Integrity Express Logistics
02.2016 - 04.2021
- Managed a large number of incoming and outgoing calls.
- Established an effective communication system between departments involved in logistics coordination ensuring seamless information flow.
- Reduced transportation costs by negotiating favorable contracts with carriers.
Education
Veterinary Science
University of Cincinnati
Cincinnati, OHSkills
- Exceptional customer service
- Multitasking and organization
- Data entry
- Call center experience
Timeline
Equestrian Facility Caretaker
Hidden Creek Stables
02.2025 - Current
Server
Capogna’s Dugout
01.2022 - 11.2022
Dog Sitter
Rover.com
04.2021 - Current
Instacart Shopper
Instacart
04.2021 - Current
Logistics Coordinator
Integrity Express Logistics
02.2016 - 04.2021
Veterinary Science
University of Cincinnati
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