Ashley Hemphill
Sumter
Summary
Dynamic hospitality professional with a strong work ethic and exceptional customer service skills, honed at Waffle House. Proven ability to enhance guest engagement and satisfaction through effective cash handling and a commitment to cleanliness standards. Recognized for training new staff and streamlining operations to improve overall efficiency.
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
5
5
years of professional experience
Work History
Server/Cashier
Waffle House
11.2023 - 11.2025
- Provided exceptional customer service in fast-paced environment, ensuring timely order delivery.
- Collaborated with kitchen staff to synchronize food preparation and serving processes.
- Maintained cleanliness and organization of dining area, enhancing customer experience.
- Assisted in training new servers on menu offerings and operational procedures.
- Managed cash register operations, processing payments accurately and efficiently.
- Resolved customer complaints promptly, improving overall satisfaction rates.
Housekeeper
Holiday Inn
05.2021 - 09.2023
- Maintained cleanliness and organization of guest rooms, ensuring high standards of hospitality.
- Operated cleaning equipment effectively, enhancing efficiency in daily tasks.
- Assisted in training new staff on cleaning protocols and safety procedures.
- Collaborated with team members to streamline housekeeping operations, improving workflow.
Education
High School Diploma -
Rutherford Opportunity Center
Forest City, NC06-2015
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Memory retention
- Customer service
- Cleanliness standards
- Safe food handling
- Menu memorization
Timeline
Server/Cashier
Waffle House
11.2023 - 11.2025
Housekeeper
Holiday Inn
05.2021 - 09.2023
High School Diploma -
Rutherford Opportunity Center