Ashley Lynch
Burger King
Greenville
13
years of professional experience
Dynamic food service professional with extensive experience at Burger King, excelling in team leadership and food safety compliance. Proven track record in enhancing customer satisfaction and reducing waste through effective task delegation and strategic promotions. Adept at fostering a positive work environment while maintaining high hygiene standards and operational efficiency.
Work History
Breakfast Coordinator
3 Years 2 Months- Coordinated breakfast prep to ensure timely service and consistent product availability.
- Prepared breakfast sandwiches and biscuits following Burger King recipes and portion standards.
- Monitored food safety, sanitation, and temperature controls throughout morning shift.
- Organized ingredients and restocked stations to support efficient breakfast operations.
- Maintained cleanliness of kitchen surfaces, equipment, and service areas.
- Communicated with team members to streamline order flow during peak breakfast periods.
- Verified product quality and freshness before service to uphold brand standards.
- Assisted with opening procedures, equipment setup, and shift readiness tasks.
- Serviced guests with food and beverage requirements.
- Assisted with training and development of food and beverage team.
- Reduced food waste by closely monitoring inventory levels and implementing proper storage techniques.
- Coordinated with other departments to ensure seamless transitions between meal services, enhancing overall guest experience.
- Increased efficiency by establishing standardized procedures for all breakfast-related tasks throughout the establishment.
- Maintained clean and organized workstations, adhering to health and safety regulations for optimal kitchen performance.
- Boosted sales through effective marketing strategies such as seasonal promotions or introducing limited-time specials that appealed to guests' preferences.
- Improved employee retention rates through consistent coaching, feedback, and recognition of outstanding performance.
- Gathered valuable customer feedback via surveys or direct interactions to identify areas of improvement in both food offerings and service quality.
- Ensured adherence to local health codes by regularly evaluating kitchen cleanliness and implementing corrective actions as needed.
- Maintained a safe working environment by enforcing strict food handling procedures and promptly addressing any potential hazards in the kitchen.
- Conducted regular equipment maintenance checks to ensure smooth operations and minimize downtime during peak service hours.
- Promoted a positive work environment through clear communication, fostering teamwork among staff members.
- Assisted in staff hiring, training, and development, leading to a well-rounded and efficient team of employees.
- Approached guests and employees with personable and welcoming attitude to promote friendly environment.
- Monitored portion control practices to maintain consistency across dishes while minimizing food costs.
- Enhanced customer satisfaction by efficiently managing breakfast operations and ensuring high-quality food preparation.
- Streamlined workflow for increased productivity by effectively delegating tasks to team members.
- Motivated staff to perform at peak efficiency and quality.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Oversaw food preparation and monitored safety protocols.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Bakery Production Worker
1 Year 7 Months- Prepared bakery items by following recipes, ingredient measurements, and production schedules.
- Operated ovens, mixers, and related equipment to support daily bakery production.
- Packaged, labeled, and dated finished products for display and freshness control.
- Maintained clean workstations and followed food safety and sanitation procedures.
- Monitored product quality and removed items that did not meet standards.
- Stocked ingredients and supplies to keep production areas organized and efficient.
- Rotated inventory to support freshness, reduce waste, and maintain product availability.
- Assisted teammates with dough handling, product preparation, and cleanup tasks.
- Maximized freshness of baked goods by closely monitoring oven temperatures and adjusting as needed for optimal results.
- Assisted in the preparation of bakery displays, ensuring an attractive presentation of products to entice customer purchases.
- Ensured accurate order fulfillment by carefully packaging finished products according to customer specifications.
- Demonstrated adaptability by quickly learning and fulfilling various roles within the bakery operation as needed, including mixing doughs, shaping pastries, and operating ovens.
- Completed inspections of bakery products, checking for quality and conformity.
- Reduced food waste through careful monitoring of ingredient usage and inventory management.
- Shut down equipment at end of shift for line going down.
- Turned on equipment to run facility at beginning of shift.
- Supported efficient bakery operations through effective communication with team members regarding task assignments and workflow adjustments.
- Upheld stringent cleanliness standards by thoroughly sanitizing all work surfaces, utensils, and equipment after each use.
- Trained new employees in proper baking techniques, safety protocols, and equipment usage, fostering a safe and productive work environment.
- Maintained high levels of product quality by adhering to strict company recipes and baking standards.
- Optimized production workflows using Lean Manufacturing principles to minimize downtime while maintaining consistent product quality.
- Cleared product from machines at end of run and shift.
- Collaborated with team members to meet daily production quotas, ensuring timely completion of orders.
- Performed minor package change-overs on equipment and change-overs for raw material.
- Provided exceptional customer service at the point-of-sale counter, offering knowledgeable recommendations based on individual preferences.
- Adhered to established safety guidelines for handling hot equipment and hazardous materials, minimizing workplace accidents.
- Complied with health and safety codes to protect staff and customers.
- Produced consistently high-quality baked goods for customers.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
Shift Manager
2 Years 3 Months- Supervised crew performance during shifts, maintaining service standards and workflow consistency.
- Coordinated opening and closing procedures, ensuring readiness for daily operations.
- Trained team members on food safety, sanitation, and quality expectations.
- Monitored cash handling, register accuracy, and safe drawer reconciliation.
- Resolved guest concerns promptly, supporting fast and professional service recovery.
- Oversaw food preparation, product rotation, and order accuracy across stations.
- Supported scheduling and staffing coverage to meet labor and peak-demand needs.
- Reinforced policy compliance and coached employees to improve shift productivity.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Exercised composure under pressure and in escalated customer service scenarios.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
- Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Tracked receipts, employee hours, and inventory movements.
- Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Ensured strict adherence to safety guidelines, reducing workplace accidents and incidents significantly over time.
- Provided ongoing coaching to team members in order to drive continuous improvement in their performance levels consistently over time.
- Contributed to increased sales revenue by motivating staff to achieve individual and team goals consistently.
- Scheduled staff to establish adequate coverage during peak business hours.
- Maximized profitability by monitoring labor costs closely, optimizing staff deployment based on expected customer traffic patterns.
- Played an essential role in achieving store goals through strategic planning alongside upper management during regular meetings.
- Conducted regular evaluations of employee performance, identifying areas for improvement and offering targeted guidance for skill development.
- Implemented process improvements that streamlined daily operations, enhancing overall efficiency within the shift.
- Implemented energy-saving measures across facility, contributing to sustainability goals and reducing overheads.
- Enhanced customer service training program, leading to noticeable improvements in customer feedback scores.
- Conducted regular staff meetings to communicate targets and operational updates, keeping team well-informed and aligned.
- Boosted customer satisfaction by implementing customer feedback system to address and resolve concerns promptly.
- Negotiated with suppliers for better pricing, directly impacting profitability by reducing operational costs.
- Maintained compliance with health and safety regulations, ensuring safe working environment for all employees.
- Enhanced team performance with motivational strategies, leading to more cohesive and productive workforce.
- Fostered culture of continuous improvement, encouraging staff to suggest and implement efficiency-enhancing measures.
- Improved employee morale with regular feedback sessions, fostering positive work environment.
Bakery Attendant
2 Years 7 Months- Prepared bakery displays with fresh desserts and breads following Golden Corral presentation standards.
- Replenished pastry, cake, and bread items to maintain consistent guest availability.
- Monitored product freshness and rotated baked goods to support food safety compliance.
- Maintained clean bakery stations, pans, and serving areas throughout service.
Education
GED
Skills
Food presentation
Task delegation
Menu development
Waste reduction
Nutrition
Allergy awareness
Promotions and marketing
Hygiene standards
Team motivation
Food preparation
Sanitation procedures
Food safety compliance
Ordering supplies
Promotions coordination
Teamwork
Table management
Teamwork and collaboration
Customer service
Problem-solving
Time management
Reliable and responsible
Attention to detail
Problem-solving abilities
Multitasking
Reliability
Excellent communication
Critical thinking
Customer satisfaction
Organizational skills
Team leadership
Active listening
Adaptability and flexibility
Money handling
Decision-making
Cash handling
Relationship building
Calm and pleasant demeanor
Timeline
Breakfast Coordinator
Burger King
08.2023 - CurrentRead More
Bakery Production Worker
Ingles Supermarket
11.2021 - 06.2023Read More
Shift Manager
Burger King
03.2020 - 06.2022Read More
Bakery Attendant
Golden Corral Buffet and Grill
09.2013 - 04.2016Read More
Easley High School
GED
Read More