Former customer service professional transitioning to dental assisting with a strong foundation in customer service, communication, and attention to detail. Recently completed Dental Assistant certification program and eager to apply newly acquired clinical skills in a professional dental setting.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Dental Assistant Student Intern
The Dental Assisting Preparatory Academy
01.2025 - 04.2025
Assisted with patient care procedures, ensuring comfort and safety during dental treatments.
Prepared examination rooms by sterilizing tools and organizing materials for efficient workflows.
Educated patients on oral hygiene practices and post-treatment care instructions to enhance compliance.
Assisted in the successful completion of complex dental procedures by anticipating dentist''s needs and promptly providing necessary tools.
Supported dentists in various procedures, increasing efficiency through effective instrument handling and preparation.
Maintained accurate patient records, documenting treatment plans and follow-up care to ensure continuity of service.
Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
Sterilized rooms and prepped equipment and instruments for multiple procedures daily.
Developed strong communication skills by interacting with diverse patient populations, fostering a welcoming environment.
Scheduled and confirmed patient appointments.
Package Machine Operator (PMO)
Campbell Snacks
01.2023 - 01.2025
Check products for accuracy and quality deficiencies.
Load raw materials into machines according to specified measurements.
Unload finished products from machines onto conveyors or other transport systems.
Operate robotic arms within a manufacturing environment.
Operated forklift to place finished products on skids and transport to warehouse.
Started up and shut downs.
Monitored process units and quality control testing.
Set up and operate machine tools to produce precision parts and instruments.
Office Assistant
Triple ZZZ Tile and Marble
06.2016 - 11.2021
Managed scheduling for office appointments, ensuring efficient use of resources and staff availability.
Processed incoming and outgoing correspondence, maintaining organized records for easy retrieval and reference.
Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
Increased customer satisfaction by providing professional and courteous front desk support.
Facilitated smooth workflow by efficiently handling multiple administrative tasks simultaneously, prioritizing according to urgency and importance.
Dental Terminology and Insurance Verification at Advanced Audiology & Dental Assisting AcademyDental Terminology and Insurance Verification at Advanced Audiology & Dental Assisting Academy