Ashley Priest
Bonneau,SC
Summary
I’ve been working since I was 15 started in customer service. I have been through restaurant, loan office and construction office customer service. I’ve learned a lot through all my opportunities. I have been in a financial role between two companies for 3 years now. I handle Accounts payables, receiving and payroll at my current company. I’m a hard worker and quick learner.
Overview
7
7
years of professional experience
Work History
Office Admin
Cohen’s Drywall Co Inc
05.2022 - Current
- Payroll for 1099 Sub Contractors
- Accounts payables, managing and making sure all bills are paid.
- Billing and receiving
- Organizing and filing
- Performed office administrative duties to enhance team cohesiveness.
- Participated in staff meetings, trainings and other office-related duties.
- Assisted other office administrators by answering phones, returning email messages and creating distribution lists.
Customer Service Representative
Cash Credit
03.2021 - 05.2022
- Processing payments
- Assisting in getting people approved for loans
- Managed approximately 30 incoming calls, emails and faxes per day from customers
- Helping customers with any complaints or concerns
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Inventory Clerk
Mccall Farms
06.2020 - 05.2021
- Enhanced inventory accuracy by conducting regular audits and reconciling discrepancies.
- Streamlined warehouse organization for optimal efficiency by implementing effective storage strategies.
- Reduced stock shortages by maintaining accurate records of incoming and outgoing shipments.
- Improved order fulfillment times with efficient picking, packing, and shipping processes.
Server
Shady Rest Family Restaurant
10.2019 - 12.2020
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Lead Hostess
Carrabba's Restaurant
05.2018 - 06.2019
- Enhanced guest experience by efficiently managing reservations and seating arrangements.
- Streamlined the check-in process for faster service, resulting in increased customer satisfaction.
- Collaborated with servers and kitchen staff to optimize table turnover rates and overall restaurant efficiency.
- Developed strong rapport with guests, leading to a high rate of return visits and positive reviews.
- Actively monitored dining room capacity to maximize seating opportunities while adhering to occupancy limits.
- Managed special events coordination, ensuring seamless execution from initial inquiry through event completion.
- Adapted quickly to changing restaurant needs, maintaining composure under pressure and exhibiting excellent problem-solving skills.
Cashier
Auntie Anne's Pretzels
12.2016 - 05.2018
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Built relationships with customers to encourage repeat business.
Education
High School -
Goose Creek High School
Goose Creek, SC06.2019
Skills
- Business office administration
- Intuit QuickBooks
- Excel proficiency
- Invoice Processing
- Payroll Processing
- Expense Tracking
- Purchase Order Management
- Data Entry
- Accounts Payable
- 1099 Preparation
- Bookkeeping
- High-volume dining
- Guest Seating
- Friendly, Positive Attitude
- Scheduling and Planning
- Billing
- Inventory Control
- Customer Service
- Employee Training
Timeline
Office Admin
Cohen’s Drywall Co Inc
05.2022 - Current
Customer Service Representative
Cash Credit
03.2021 - 05.2022
Inventory Clerk
Mccall Farms
06.2020 - 05.2021
Server
Shady Rest Family Restaurant
10.2019 - 12.2020
Lead Hostess
Carrabba's Restaurant
05.2018 - 06.2019
Cashier
Auntie Anne's Pretzels
12.2016 - 05.2018
High School -
Goose Creek High School
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