Dynamic General Manager with a proven track record at Bojangles, excelling in operations management and team building. Expert in problem resolution, I foster a high-performance culture while ensuring adherence to company policies. Committed to enhancing customer satisfaction and driving efficiency, I effectively lead teams to achieve operational excellence.
Manage daily business operations, ensuring efficiency and alignment with company goals.
Hire, train, schedule and manage employees, fostering teamwork and high performance, ensuring a positive environment.
Ensure company policies and procedures are implemented effectively by staff.
Address customer complaints and work to maintain high service standards.
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