Ashley Rowland
Greer
Summary
Results-driven HR Administrator with expertise in human resources information systems and problem resolution. Proven ability to streamline operations and enhance employee experiences through effective onboarding and benefits management.
Overview
21
21
years of professional experience
Work History
HR Administrator and Accounts Payable Manager
JP Carlton Company
03.2021 - Current
- Solely responsible for all HR responsibilities including, Payroll, time clock reporting, onboarding process, taking care of any disciplinary actions or terminations, also setting up and maintaining all insurance and benefits.
- Maintained all vendor accounts to make sure invoices were paid in a timely manner to avoid any disruption of our orders being placed with each one.
- I also worked in the parts and shipping department for this company. Taking sales orders for customers, creating invoices, handling returns and preparing shipment labels.
- Along with my daily job responsibilities I work as an assistant to the president of the company. Helping with any daily matters that need to be taken care of promptly.
- I work along side the people in the shops here helping with the final steps of the manufacturing process. I create all serial numbers for the machines built, invoice them to customers and dealers, and work with freight companies to set up pick ups and deliveries.
Branch Banker IV
BB&T
05.2005 - 03.2021
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Processed transactions accurately while maintaining adherence to banking regulations.
- Assisted in branch operations, ensuring compliance with policies and procedures.
- Mentored new staff, fostering a collaborative and efficient work environment.
- Achieved performance goals regularly by monitoring progress towards sales targets and implementing strategies to maximize branch revenue generation.
- Built strong rapport with clients for long-lasting relationships by understanding their financial goals and recommending suitable solutions.
- Reduced teller error rates through thorough training programs focused on accuracy when handling cash transactions.
- While here I worked as a teller handling customer transactions and daily vault responsibilities. Then as a relationship banker, I opened new deposit and credit accounts as well as general account maintenance. I opened auto and personal loans as well. I worked as a mentor training new tellers and relationship bankers for over 10 years.
Education
High School Diploma -
Blue Ridge High School
Greer, SC 05-2002
Skills
- Human resources information systems
- Internal communications
- Compensation analysis
- Customer service
- Active listening
- Critical thinking
- Problem resolution
- Relationship building
- Computer proficiency
- Payment processing
- Client relations
Timeline
HR Administrator and Accounts Payable Manager
JP Carlton Company
03.2021 - Current
Branch Banker IV
BB&T
05.2005 - 03.2021
High School Diploma -
Blue Ridge High School