Ashley Smith
North Charleston
Summary
Dynamic leader with a proven track record at The Spinx Company, excelling in operations management and team building. Mastered food safety protocols and led continuous improvement initiatives, significantly enhancing recruitment strategies and customer service standards. Skilled in mentoring staff and optimizing operational efficiencies, achieving remarkable performance metrics.
Food service professional bringing wealth of experience in overseeing day-to-day operations and ensuring high standards of food quality and safety. Known for fostering team collaboration and delivering consistent results in dynamic environments. Proficient in staff training, inventory control, and regulatory compliance.
Overview
13
13
years of professional experience
Work History
Field Recruiter
The Spinx Company
05.2023 - Current
- Cultivated relationships with industry-specific organizations to expand networking opportunities for future candidate sourcing.
- Mentored junior recruiters, sharing best practices and providing guidance on effective recruitment strategies.
- Developed strong partnerships with local universities and job fairs to increase candidate pipeline.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Operated and maintained applicant tracking and candidate management systems.
Area Food Service Leader
The Spinx Company
09.2022 - 05.2023
- Maintained a clean and organized work environment, ensuring compliance with health and safety regulations.
- Supervised and trained personnel in high-quality operations.
- Monitored food safety practices and enforced adherence to established policies, ensuring a consistently safe dining experience for customers.
- Managed inventory levels to minimize waste while maintaining adequate supplies for daily operations.
- Tracked kitchen performance metrics to monitor progress and identify areas for improvement.
General Manager
The Spinx Company
09.2019 - 09.2022
- Developed high-performing teams through effective coaching, mentoring, and performance management strategies.
- Delivered consistent results in challenging market conditions through sound decision-making.
- Interacted well with customers to build connections and nurture relationships.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Trained and guided team members to maintain high productivity and performance metrics.
Assistant General Manager
The Spinx Company
03.2018 - 09.2019
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Mentored and motivated team members to achieve challenging business goals.
Store Manager
Domino's Pizza
08.2015 - 01.2018
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Store Manager
Marco's Pizza
08.2012 - 01.2015
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Education
No Degree - Bachelor of Science in Business
University of Phoenix
Tempe, AZ05-2027
Skills
- Leadership and team building
- Food safety and sanitation
- Operations management
- Efficient multi-tasker
- Continuous improvement mindset
Timeline
Field Recruiter
The Spinx Company
05.2023 - Current
Area Food Service Leader
The Spinx Company
09.2022 - 05.2023
General Manager
The Spinx Company
09.2019 - 09.2022
Assistant General Manager
The Spinx Company
03.2018 - 09.2019
Store Manager
Domino's Pizza
08.2015 - 01.2018
Store Manager
Marco's Pizza
08.2012 - 01.2015
No Degree - Bachelor of Science in Business
University of Phoenix
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