Ashley Tooley
Donalds
Summary
Skilled at selecting burial options and providing exceptional service to every family. Excellent at relationship-building, and communication skills.
Organized, dependable, and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.
Overview
11
11
years of professional experience
Work History
Family Service Counselor
Greenwood Memorial Gardens
11.2024 - Current
- Helped families select outer burial containers, markers and memorial options.
- Visited homes, Police Stations and Fire Departments to build relationships and give presentations.
- Enhanced overall family satisfaction by providing attentive client service, consistently exceeding expectations through individualized care and support.
- Coordinated paperwork and required records to meet all business and legal requirements.
- Maintained detailed case documentation for accurate record-keeping purposes while adhering to confidentiality standards and ethical practices.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Teaching Assistant
Honea Path Elementary
08.2014 - 10.2024
- Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
- Supported classroom maintenance and upkeep, organizing materials
- Supported classroom activities, and reviewing work.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Provided additional support for students with special needs, ensuring they received appropriate accommodations and resources.
- Collaborated with fellow teaching assistants to create a consistent and supportive learning environment for students.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Evaluated student performance through regular assessments, tracking progress and adjusting instructional strategies as needed.
- Maintained safety and security by overseeing students in recess environments.
- Completed daily reports on attendance and disciplinary performance.
- Participated in professional development opportunities to stay current on educational best practices and enhance teaching skills.
- Fostered strong relationships with parents through regular communication about student progress, concerns, and achievements.
- Assisted in organization of school events, enhancing school community and student experience.
Education
Belton Honea Path High School
Honea Path, SC05-2003
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Attention to detail
- Time management
- Flexible and adaptable
- Dependable and responsible
- Multitasking Abilities
- Verbal communication
Timeline
Family Service Counselor
Greenwood Memorial Gardens
11.2024 - Current
Teaching Assistant
Honea Path Elementary
08.2014 - 10.2024
Belton Honea Path High School
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