Summary
Overview
Work History
Education
Skills
Timeline
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Ashli Newell

Lancaster

Summary

Dynamic Account Manager at Pro Staffers LLC with strong organizational skills and a courteous demeanor. Proven track record in onboarding processes and customer relationship management, ensuring seamless operations and high employee satisfaction. Adept at multi-task management and documentation, consistently enhancing workflow efficiency in fast-paced environments.

Overview

17
17
years of professional experience

Work History

Account Manager

Pro Staffers LLC
02.2022 - Current
  • Answer a dual line phone, check voicemails and emails.
  • Take applications for jobs, send applications to companies for review, set up interviews.
  • Have employees fill out their I9, W-4, and other onboarding paperwork, complete drug test, check background through SLED when required, check employment eligibility through E-Verify and add employee into the South Carolina New Hire website.
  • Perform other clerical tasks such as file employee folders away when they are terminated, call and let employee know when assignment has been ended and scan all forms onto the computer to keep on file.

CNA

Helms Gordon Assisted Living Facility
07.2020 - 01.2022
  • Helped assist 25 ladies with their everyday activities.
  • Performed all CNA roles such as waking the ladies up, helping them get a shower, helped them get dressed, go to the restroom, and assisted them to the sitting area.
  • Also gave morning and noon medications and helped set dining room for breakfast and lunch.
  • After those things were done, I then would move to cleaning the rooms, halls, and bathrooms.

Sales Receptionist

Carolina Country Homes
10.2018 - 07.2020
  • As sales receptionist I would answer a multiline phone, transfer calls to the appropriate area.
  • Greet customers when they came in, collected their information to enter into HubSpot.
  • I made sure all keys to the homes were accounted for at the end of each shift, and would walk the lot to ensure all homes were locked before closing the office.
  • After the salesman closed the deals, I would then take those folders and scan all documents into the R-Drive and shred all papers.

Registrar

Springs Memorial Hospital
11.2016 - 08.2017
  • Ran a multiline switchboard at a 211-bed facility.
  • I admitted patients into the emergency room and in-house.
  • Had to get verification and preauthorization of insurance.
  • Would enter Laboratory and radiology requisitions.
  • Collected copays.
  • Entered all patient information into the system after verifying it was correct.
  • Helped the supervisor make sure all shifts on schedule were covered.

Front Office Coordinator

Springs Memorial Wound Care and Hyperbaric Center
04.2014 - 08.2016
  • Welcomed patients to the practice.
  • Answered a dual line phone, checked voicemails, and did the medical billing and coding.
  • Verified all insurances and collected copays.
  • Scheduling and importing and exporting patients.
  • Assisted in patient care and help keep workflow steady.

Registrar

Springs Memorial Hospital
12.2008 - 04.2014
  • Ran a multiline switchboard at a 211-bed facility.
  • I admitted patients into the emergency room and in-house.
  • Had to get verification and preauthorization of insurance.
  • Would enter Laboratory and radiology requisitions.
  • Collected copays.
  • Entered all patient information into the system after verifying it was correct.
  • Helped the supervisor make sure all shifts on schedule were covered.

Education

Certificate - CNA

York Technical College
01.2020

Diploma -

Andrew Jackson High School
05.2007

Skills

  • Courteous demeanor
  • Meditech
  • Energetic work Attitude
  • Active listening skills
  • Strong organization skills
  • HubSpot
  • Adaptive Team Player
  • RevSprings
  • Sales Force
  • Billing and Coding
  • Microsoft Word
  • E-Verify
  • South Carolina New Hire
  • SLED Background checks
  • Customer relationship management
  • Onboarding processes
  • Data entry accuracy
  • Medical billing and coding
  • Communication skills
  • Time management
  • Conflict resolution
  • Attention to detail
  • Empathy toward clients
  • Multi-task management
  • Documentation and reporting
  • Prioritizing workflows
  • Customer service
  • Customer relationships
  • Coordinating paperwork

Timeline

Account Manager

Pro Staffers LLC
02.2022 - Current

CNA

Helms Gordon Assisted Living Facility
07.2020 - 01.2022

Sales Receptionist

Carolina Country Homes
10.2018 - 07.2020

Registrar

Springs Memorial Hospital
11.2016 - 08.2017

Front Office Coordinator

Springs Memorial Wound Care and Hyperbaric Center
04.2014 - 08.2016

Registrar

Springs Memorial Hospital
12.2008 - 04.2014

Certificate - CNA

York Technical College

Diploma -

Andrew Jackson High School

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Ashli Newell