Ashlynn Blanchard
Summerville
Summary
Dynamic and dependable customer service professional with a robust background in front office operations, guest relations, and retail environments. Expertise in greeting and assisting customers, managing administrative tasks, and maintaining organized workspaces fosters a welcoming atmosphere. Recognized for exceptional communication skills, multitasking abilities, and a commitment to creating positive experiences for guests, clients, and students. Eager to transition into a new field to utilize these strengths in enhancing team performance and elevating customer satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Pet Care Associate
Banfield Animal Hospital
Charleston, SC
01.2026 - Current
- Provided compassionate care to pets during examinations and treatments.
- Assisted veterinarians with diagnostic procedures and medical treatments.
- Maintained cleanliness and organization of treatment areas and kennels.
- Educated pet owners on proper care, nutrition, and wellness practices.
- Monitored animal behavior and health status for early detection of issues.
- Implemented inventory management processes for pet supplies and medications.
- Maintained a clean and sanitary environment for pets by regularly cleaning enclosures, bedding, and play areas.
- Contributed to team success by collaborating with coworkers to ensure that all tasks were completed efficiently and effectively.
- Fed and watered animals to provide necessary nutrients and keep pets healthy.
- Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
Front Office Assistant
Knightsville Elementary School
01.2025 - 06.2026
- Created a welcoming experience for parents, students, and visitors, enhancing front office engagement. Streamlined front office operations by effectively addressing visitors' needs and inquiries. Promoted positive relationships with parents, students, and visitors through dedicated front office support.
- Enhanced customer satisfaction through proactive assistance and accurate referrals to staff.
- Maintained meticulous organization of paperwork to facilitate efficient access to accurate records.
- Coordinated and managed various administrative errands to support operational efficiency within the school environment.
- Managed data entry and documentation activities using Microsoft Office applications to enhance organizational efficiency.
- Coordinated appointment scheduling for staff and parents, enhancing organizational efficiency.
- Managed front desk operations, ensuring efficient visitor check-in and communication.
- Designed and implemented effective communication strategies, utilizing newsletters and announcements to foster community engagement within the school.
- Implemented office supply inventory system, reducing costs and improving availability.
- Facilitated communication by answering caller inquiries and ensuring clarity of information provided.
- Oversaw phone inquiries, providing accurate information to parents and effectively scheduling appointments to streamline operations.
Receptionist
Palmetto Ford Lincoln
04.2025 - 03.2026
- Delivered excellent customer service by greeting clients and answering inquiries
- Scheduled appointments for service and sales teams, optimizing daily operations and customer flow.
- Coordinated office supplies and inventory management, ensuring availability for staff needs.
- Collaborated with team members to streamline front desk operations, enhancing overall efficiency of the office.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Digitized and organized dealership paperwork
- Supported sales and service teams with administrative tasks
- Maintained professional front desk presence
- Managed multi-line phone system, directing calls efficiently to appropriate departments.
Seasonal Customer Service Associate
Kohl's
11.2024 - 01.2025
- Operated POS system
- Assisted customers with product inquiries and returns, enhancing overall satisfaction.
- Managed phone inquiries
- Restocked and organized merchandise
- Delivered friendly, efficient service during high-traffic periods
- Resolved customer complaints efficiently, fostering loyalty and trust in brand.
- Processed transactions swiftly and accurately, minimizing checkout wait times.
- Monitored sales floor for cleanliness and organization, creating a welcoming environment.
- Provided feedback to management on customer trends and preferences for service improvement.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Food Service Attendant
Wannamaker County Park – Whirlin' Waters
05.2024 - 09.2024
- Operated cash register handling up to $3,000 per shift
- Assisted customers with orders and inquiries
- Provided exceptional customer service in fast-paced food service environment.
- Maintained cleanliness and organization of dining and kitchen areas to ensure safety standards.
- Assisted with meal preparation, contributing to menu execution and guest satisfaction.
- Operated point-of-sale systems accurately for efficient transaction processing.
- Trained new staff on food safety protocols and customer interaction best practices.
- Monitored inventory levels, ensuring timely replenishment of supplies for uninterrupted service.
- Complied with all federal and state regulations regarding food safety and waste disposal.
Guest Service Attendant
Wannamaker County Park – Whirlin' Waters
05.2023 - 09.2023
- Assisted 500+ guests daily with questions and park information
- Operated cash register and processed transactions
- Checked tickets and maintained park entry flow
- Supported birthday parties and group events
- Delivered exceptional guest service, ensuring positive experiences for all visitors.
- Managed park facilities, maintaining cleanliness and safety standards consistently.
- Conducted routine inspections of park areas, identifying maintenance needs to ensure optimal conditions.
- Demonstrated proactive problem-solving skills when resolving unexpected challenges or complaints from guests.
- Contributed to revenue growth by upselling available room upgrades and add-on services.
Education
High School - General Management
Ashley Ridge High School
Summerville, SC05-2026
Skills
- Customer service & guest relations
- Front desk operations
- Professional communication
- Microsoft Office (Word, Excel, Outlook)
- Filing & administrative support
- Multi-line phone systems
- Time management
- Detail-oriented organization
- Cash handling & POS systems
- Problem solving
- Computer skills
- Cleaning procedures
Certification
- ServSafe Certification — 2023
- OSHA Culinary Certification — 2025
- Certified Manager, ServSafe Manager - 2025
- College and Career Ready Training - 2026
Timeline
Pet Care Associate
Banfield Animal Hospital
01.2026 - Current
Receptionist
Palmetto Ford Lincoln
04.2025 - 03.2026
Front Office Assistant
Knightsville Elementary School
01.2025 - 06.2026
Seasonal Customer Service Associate
Kohl's
11.2024 - 01.2025
Food Service Attendant
Wannamaker County Park – Whirlin' Waters
05.2024 - 09.2024
Guest Service Attendant
Wannamaker County Park – Whirlin' Waters
05.2023 - 09.2023
High School - General Management
Ashley Ridge High School