Dedicated Shift Leader with strong skills in team leadership and customer service. Proven ability to manage inventory and resolve complaints, ensuring a high-quality experience for all customers.
Overview
2
2
years of professional experience
Work History
Shift Leader
Sonics Drive In
Orangeburg, SC
09.2023 - 05.2025
Supervised daily operations to ensure efficient workflow and high-quality service.
Trained new team members on menu items, customer service protocols, and food safety standards.
Managed inventory levels and placed orders to maintain stock availability during peak hours.
Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.