Ashton Stephens
York
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Operations Manager
Morningstar Marinas
06.2022 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Interacted well with customers to build connections and nurture relationships.
Labor Worker
Travis Boyd Construction
01.2022 - Current
- Read plans, instructions and specifications to determine work activities
- Measured, marked, or recorded openings or distances to layout areas for construction
- Lubricated, cleaned and repaired machinery, equipment and tools
- Dug ditches and trenches, backfilled excavations, and compacted and leveled earth to grade specifications using picks, shovels, pneumatic tampers and rakes
- Unloaded and identified building materials, machinery and tools, distributing to appropriate locations according to project plans and specifications
Detailer
Autobell Car Wash
01.2020 - 01.2022
- Waxed and masking materials to vehicles to preserve, protect and restore color and condition
- Preformed maintenance are car wash equipment
- Cleaned and polished vehicle windows
- Greeted customers when entering the wash
- Operated Cash Register
Dock Hand
Papa Doc's Shore Club
04.2019 - 11.2021
- Greeted Customers as they approached the dock
- Secured the boat to the dock
- Dock maintenance and cleaning
Education
High School Diploma -
Clover High School
Clover, SC06-2021
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Decision-making
- Employee relations and conflict resolution
- Machine operation
- Equipment operation
- Forklift operation
- Hand and power tools
Certification
- Forklift Certification
Timeline
Operations Manager
Morningstar Marinas
06.2022 - Current
Labor Worker
Travis Boyd Construction
01.2022 - Current
Detailer
Autobell Car Wash
01.2020 - 01.2022
Dock Hand
Papa Doc's Shore Club
04.2019 - 11.2021
High School Diploma -
Clover High School
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