Ashunti Sims
Elgin
Summary
Proactive and organized professional with extensive experience in patient access and office administration. Recognized for delivering exceptional customer service and managing time effectively. Consistently improves patient experiences and enhances operational efficiency.
Overview
3
3
years of professional experience
Work History
Patient Access Representative
Medical University Of South Carolina
Winnsboro
2025.10 - Current
- Guided patients through registration procedures and ensured completion of necessary documentation.
- Verified patient information and insurance details to ensure accuracy.
- Protected confidentiality of patient records and sensitive information.
- Collected co-pays and other payments from patients at time of service to streamline financial processes.
Clinical Transport Assistant
Lexington Health
Lexington
2025.05 - Current
- Managed patient transport requests to ensure timely and effective patient care within healthcare facility
- Scheduled and prioritized transport assignments based on urgency and resource availability to meet patient needs.
- Collaborated with team members to improve operational workflows, enhancing quality of patient services.
- Facilitated patient transfers for nursing staff utilizing safe lifting techniques.
Business Office Associate
Lexington Health
Columbia
2024.08 - 2025.05
- Managed patient appointments and maintained calendar integrity.
- Coordinated with team members to streamline office processes and enhance efficiency.
- Handled incoming calls and allocated them to appropriate team members.
- Managed patient records using electronic health record systems to ensure accuracy and compliance.
- Addressed patient inquiries and provided essential information on services to enhance patient satisfaction.
Accounting Administrator
Jaguar Land Rover Columbia
Columbia
2023.09 - 2024.04
- Streamlined financial records and documentation systems for improved accessibility and accuracy.
- Coordinated communication with internal teams to effectively resolve discrepancies in accounts.
- Maintained accuracy by preparing deposits and processing payments in a timely manner.
- Verified invoice details for precision prior to payment processing.
- Oversaw account reconciliations to ensure financial accuracy and compliance.
Service Advisor Assistant
Jaguar Land Rover Columbia
Columbia
2023.07 - 2023.09
- Supported Service Advisor in managing daily administrative tasks to enhance workflow.
- Coordinated with technicians to communicate customer concerns effectively.
- Delivered timely updates to customers regarding vehicle status
- Addressed customer complaints with professionalism and empathy to ensure satisfaction.
Sales Advisor
Jaguar Land Rover Columbia
Columbia
2022.12 - 2023.06
- Guided customers in selecting vehicles that met specific needs and preferences, enhancing customer satisfaction.
- Provided tailored insights on Jaguar Land Rover features and benefits, improving customer understanding and engagement.
- Facilitated test drives to demonstrate vehicle performance and comfort.
- Managed customer inquiries via phone, email, and face-to-face communication, ensuring timely and effective resolution.
Education
Associate of Applied Science - Surgical Technology
Midlands Technical College
West Columbia, SC2026-04
Skills
- EHR management
- Patient care
- Customer service
- Task prioritization
- Time management
- Conflict resolution
- Multitasking and organization
- Relationship-building expertise
Timeline
Patient Access Representative
Medical University Of South Carolina
2025.10 - Current
Clinical Transport Assistant
Lexington Health
2025.05 - Current
Business Office Associate
Lexington Health
2024.08 - 2025.05
Accounting Administrator
Jaguar Land Rover Columbia
2023.09 - 2024.04
Service Advisor Assistant
Jaguar Land Rover Columbia
2023.07 - 2023.09
Sales Advisor
Jaguar Land Rover Columbia
2022.12 - 2023.06
Associate of Applied Science - Surgical Technology
Midlands Technical College