Astrik Doran
Myrtle Beach
Summary
Results-oriented professional with a strong background in customer service and team collaboration. Known for resolving conflicts efficiently and prioritizing tasks to meet sales goals. Eager to leverage expertise in driving customer satisfaction and team performance.
Overview
7
7
years of professional experience
Work History
Sales Associate
Costal Sunglasses
Myrtle Beach
06.2026 - Current
- Assisted customers with product selection and provided personalized recommendations.
- Maintained knowledge of current trends in sunglasses and accessories for effective selling.
- Organized merchandise displays to enhance product visibility and appeal in-store.
- Processed sales transactions efficiently using point-of-sale systems.
- Handled customer inquiries and resolved issues to ensure satisfaction.
- Collaborated with team members to achieve daily sales targets and objectives.
- Managed inventory levels by restocking shelves and conducting regular counts.
- Worked with fellow sales team members to achieve group targets.
- Provided accurate information about products, prices and services.
Manager on Duty
EZ Eats Cafe
Myrtle Beach
03.2022 - Current
- Supervised daily cafe operations and ensured adherence to health standards.
- Trained and mentored staff on customer service best practices.
- Managed inventory levels and coordinated supply orders for efficient service.
- Resolved customer complaints promptly to maintain a positive dining experience.
- Collaborated with kitchen staff to streamline food preparation processes.
- Implemented cleaning schedules to uphold cafe cleanliness and safety regulations.
- Assisted in creating weekly staff schedules to optimize coverage during peak hours.
- Resolved customer complaints in a professional manner.
- Trained new employees on job duties and company policies.
- Maintained inventory levels by ordering supplies as needed.
- Audited cash registers at the end of each shift for accuracy.
- Assigned tasks to employees and monitored progress of projects.
- Performed administrative tasks such as filing documents or preparing reports.
Server
Carolina Seafood and Steak
Myrtle Beach
01.2019 - 09.2024
- Provided attentive customer service in a fast-paced dining environment.
- Provided excellent customer service to ensure satisfaction.
- Provided exceptional service to a high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Processed customer orders accurately using point-of-sale system.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Assisted in menu recommendations based on customer preferences and dietary needs.
- Collaborated with kitchen staff to ensure timely food delivery to guests.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Supported special events by coordinating seating arrangements and table settings.
- Displayed enthusiasm and knowledge about the restaurant's menu and products.
- Handled money transactions accurately while following company procedures for handling cash payments.
Education
Bachelor of Arts - Political Science And Government
Wingate University
Wingate, NC06-2028
Skills
- Customer service
- Visual merchandising
- Effective communication
- Team collaboration
- Task prioritization
- Product display
- Sales techniques
- Project management
- Strategic planning
- Conflict resolution
- Research analysis
- Sales forecasting
Languages
English
Professional
Armenian
Professional
Spanish
Limited
Timeline
Sales Associate
Costal Sunglasses
06.2026 - Current
Manager on Duty
EZ Eats Cafe
03.2022 - Current
Server
Carolina Seafood and Steak
01.2019 - 09.2024
Bachelor of Arts - Political Science And Government
Wingate University