Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Athan Aftosmes

Myrtle Beach

Summary

Experienced with teamwork, contributing to seamless daily operations and collective success. Utilizes strong communication skills to enhance team efficiency and resolve issues promptly. Track record of reliability and adaptability, ensuring consistent support and positive outcomes.

Overview

10
10
years of professional experience

Work History

Task Team Member (Digital Conflict Resolution)

Monster Reservations
03.2025 - Current
  • Handle BBB complaints and manage email submissions related to vacation packages
  • Assist guests with resolving a wide variety of vacation-related issues
  • Provide written and verbal conflict resolution support

Inbound Reservation Specialist

Monster Reservations
09.2024 - Current
  • Answered between 30 and 40 calls a shift
  • Assisted with vacation booking 10+ times a shift
  • Helped 20–30 guests select and confirm travel dates a week
  • Resolved 10+ booking issues a shift
  • Met and exceeded performance and customer goal satisfaction

Sales Stylist

Levi’s Outlet
05.2023 - Current
  • Show a thorough understanding of Levi Strauss & Company’s history and heritage
  • Demonstrate excellent product knowledge
  • Provide exceptional customer service using The 3C’s of Success: Connect, Consult & Close
  • Meet or exceed established store and individual sales and performance goals daily
  • Comply with Levi’s Stores cash handling, security, safety, and loss prevention programs
  • Assist in replenishment, pricing, inventory, and maintaining visual standards

Secret Shopper

Homeland Security
05.2024 - 09.2024
  • Shop for items such as tobacco and alcohol and make sure they are in compliance with the BARS Program
  • Test 25-40 stores a day to see if they are in compliance
  • Interact with staff and managers to educate on compliance and signs to look for
  • Report all results to the BARS program daily

Brand Ambassador

Wyndham
11.2023 - 03.2024
  • Serve as the first point of contact and community brand ambassador
  • Provide recommendations on local events, restaurants, and attractions
  • Pre-qualify and incentivize customers for sales-preview tours
  • Make tour reservations and collect deposits

Assistant Manager of Food, Beverage, and Retail

The Ripken Experience
02.2018 - 12.2023
  • Managed inventory, ordering, and compliance with health and safety standards
  • Oversaw daily operations, staff support, and concession stand activities

Business Operations Internship

The Ripken Experience
01.2021 - 05.2021
  • Assisted with team coordination, customer service, and event operations

Cashier / Cook

The Ripken Experience
03.2015 - 02.2018
  • Prepared food, operated cash register, and maintained cleanliness

Education

High School Diploma -

Loris High School
Loris, SC
06-2017

Associate of Arts - Business Administration

Horry Georgetown Technical College
Myrtle Beach, SC
05-2021

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Clear communication
  • Problem-solving
  • Sales expertise

Affiliations

  • Kappa Alpha Order Alumni

Timeline

Task Team Member (Digital Conflict Resolution)

Monster Reservations
03.2025 - Current

Inbound Reservation Specialist

Monster Reservations
09.2024 - Current

Secret Shopper

Homeland Security
05.2024 - 09.2024

Brand Ambassador

Wyndham
11.2023 - 03.2024

Sales Stylist

Levi’s Outlet
05.2023 - Current

Business Operations Internship

The Ripken Experience
01.2021 - 05.2021

Assistant Manager of Food, Beverage, and Retail

The Ripken Experience
02.2018 - 12.2023

Cashier / Cook

The Ripken Experience
03.2015 - 02.2018

High School Diploma -

Loris High School

Associate of Arts - Business Administration

Horry Georgetown Technical College

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Athan Aftosmes