ATIA TAYLOR
Columbia
Summary
HR professional with over 6 years of experience specializing in ADA accommodations, FMLA, and leave administration. Proven ability to manage the ADA interactive process from intake through resolution, including medical documentation review, and return-to-work coordination. Known for providing clear, compliant guidance to employees and managers while balancing empathy, accuracy, and sound judgment in complex employee relations matters.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Human Resource Generalist
Nephron Pharmaceuticals
Columbia
12.2023 - Current
- Managed the ADA interactive accommodation process from intake through resolution, including medical certification review, documentation, and reasonable accommodation determinations.
- Administered FMLA, ADA, personal, and medical leaves in compliance with federal, state, and company policies.
- Served as a trusted advisor to employees and managers regarding leave eligibility, expectations, and return-to-work planning.
- Partnered with third-party leave administrators to ensure case timeliness, accuracy, and compliant employee communications.
- Maintained accurate case documentation and HRIS tracking to support audits and regulatory compliance.
- Identified process gaps and streamlined HRIS leave tracking, reducing administrative time by 20%.
Assistant Human Resource Manager
Kroger Company
Columbia
11.2020 - 06.2023
- Supported complex FMLA, ADA, and return-to-work cases, ensuring consistent application of policy and legal requirements.
- Conducted employee relations investigations, and collaborated with HR leadership and legal teams on case resolution.
- Advised managers on accommodations, policy interpretation, and performance considerations related to medical leaves.
- Assisted in refining leave documentation standards and escalation protocols.
Administrative Assistant
Kroger Company
Columbus
06.2015 - 11.2020
- Coordinated scheduling and data entry for over 400 associates, maintaining accurate HR and payroll records.
- Supported HR in benefits and leave tracking, ensuring timely processing and communication with employees.
- Partnered with cross-functional departments to improve workflow efficiency and reduce delays.
Customer Service Coordinator
Kroger Company
Columbus
11.2006 - 06.2015
- Trained and supported up to 70 employees, improving accuracy and engagement across service operations.
- Coached staff on policy compliance and performance standards, increasing productivity by 15%.
Education
Bachelor of Science - Business Administration
Franklin University
Columbus, OH05.2020
Skills
- Leave of absence administration
- ADA accommodations
- Benefits compliance
- Employee relations
- HRIS management
- Policy interpretation
- Process improvement
- Communication skills
- Data entry
- Employee lifecycle management
- Documentation practices
- Performance management strategies
- ADP and UKG systems
- SAP SuccessFactors and Oracle
- Paylocity and ICIMS expertise
- ERISA knowledge
- ACA regulations
- FMLA compliance
- ADA regulations
- HIPAA standards
Certification
SHRM-SCP, 03/01/26
Technical Skills
ADP, UKG, SAP SuccessFactors, Oracle, Paylocity, ICIMS, ERISA, ACA, FMLA, ADA, HIPAA
Timeline
Human Resource Generalist
Nephron Pharmaceuticals
12.2023 - Current
Assistant Human Resource Manager
Kroger Company
11.2020 - 06.2023
Administrative Assistant
Kroger Company
06.2015 - 11.2020
Customer Service Coordinator
Kroger Company
11.2006 - 06.2015
Bachelor of Science - Business Administration
Franklin University