Aubrielle Pinero
Myrtle Beach
Summary
Knowledgeable and dedicated customer service professional with extensive experience in the service industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
5
5
years of professional experience
Work History
Daycare Teacher
Belin Creative Learning Center
02.2024 - Current
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
Waitress Trainer
Tasty Crab House Restaurant
06.2023 - 02.2024
- Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
- Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
- Maintained consistent customer satisfaction rates through attentive listening skills and prompt issue resolution when necessary.
- Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality.
Retail Sales Associate
Momoyo Otsu LLC
01.2021 - 10.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Hostess Manager
Restless Oaks Restaurant
02.2020 - 02.2022
- Managed high-pressure situations with poise, maintaining excellent customer service during peak hours.
- Fostered a positive work atmosphere, promoting open communication between staff and management.
- Contributed to overall restaurant success by proactively addressing operational challenges as they arose.
- Mentored hostess team members, fostering professional growth and strong teamwork.
Education
High School Diploma -
Central Mountain High School
Mill Hall, PA05-2022
Skills
- Time management
- Child safety
- Cleaning and sanitation
- Lesson planning
- Emotionally supportive
- Parent-teacher communication
- Social skills development
- Efficient under pressure
Timeline
Daycare Teacher
Belin Creative Learning Center
02.2024 - Current
Waitress Trainer
Tasty Crab House Restaurant
06.2023 - 02.2024
Retail Sales Associate
Momoyo Otsu LLC
01.2021 - 10.2023
Hostess Manager
Restless Oaks Restaurant
02.2020 - 02.2022
High School Diploma -
Central Mountain High School
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