Summary
Overview
Work History
Education
Languages
Timeline
Generic

Audra Maffit

Great Falls

Summary

Collaborative leader partners with coworkers to promote engaged, empowering work culture. Strong background in maintaining inventory and overstock issues.

Overview

17
17
years of professional experience

Work History

Team Leader

Sams Club
03.2023 - 11.2024
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Managed escalated customer complaints, ensuring swift resolution and preventing further dissatisfaction.
  • Resolved product or service problems by clarifying customer's complaint, determining cause of problem and selecting best solution to solve problem.

Coach/Assistant Manager

Walmart
06.2007 - 06.2021
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Improved operational efficiency by adopting new technology for inventory management.
  • Implemented loss prevention strategies, significantly reducing shrinkage.

Staffing Coordinator Senior Services

Benefis Healthcare System
06.2007 - 08.2011
  • Managed a database of qualified candidates, ensuring accuracy and up-to-date information to expedite
  • Assisted with personnel records management to support recordkeeping accuracy.
  • Collaborated with manager to determine department's short and long-term hiring needs.
  • Reduced risks by enforcing compliance with federal, state and local employment laws and regulations.
  • Completed human resource operational requirements by scheduling and assigning employees.

Education

Bachelor of Science - Business in Depth

College of Great Falls
Great Falls, MT

Languages

Sign language
Professional Working

Timeline

Team Leader

Sams Club
03.2023 - 11.2024

Coach/Assistant Manager

Walmart
06.2007 - 06.2021

Staffing Coordinator Senior Services

Benefis Healthcare System
06.2007 - 08.2011

Bachelor of Science - Business in Depth

College of Great Falls

Similar Profiles

CREATE PROFILE
Audra Maffit