Audrey Ferlan
Columbia
Summary
Dynamic Closing Expert at Target with a proven track record in customer service and operational excellence. Skilled in stockroom maintenance and effective communication, I consistently enhanced guest satisfaction and team efficiency. Adaptable and eager to learn, I thrive in fast-paced environments, ensuring seamless service delivery and contributing to team success.
Overview
2
2
years of professional experience
Work History
Closing Expert
Target
10.2023 - 06.2025
- Adapted quickly to changes in regulations and procedures affecting the closing process.
- Participated in training sessions to enhance understanding of closing protocols and best practices.
- Provided exceptional customer service by addressing client inquiries regarding the closing process effectively.
- Assisted in daily operations, maintaining high standards of cleanliness and organization.
- Collaborated with team members to ensure efficient workflow and timely service delivery.
- Trained new staff on operational procedures and company policies for consistent performance.
- Executed customer service protocols, enhancing guest satisfaction through prompt assistance.
- Monitored stock levels, reporting discrepancies to management for timely replenishment.
- Adapted quickly to changing tasks in fast-paced environments, ensuring seamless service continuity.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
Skills
- Loading and unloading
- Warehouse navigation
- Stock rotation
- Lifting techniques
- Stockroom maintenance
- Positive attitude
- Willing to learn
- Friendly and personable
- Customer service
- Clear communication
- Heavy lifting
- Shelf stocking
Timeline
Closing Expert
Target
10.2023 - 06.2025
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