Aura Guerrero

Part-time Employee 25 Hours a week

• Greeted guests in with friendliness and professionalism.
• Assisted manager in all aspects of business operations.
• Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
• Exhibited adeptness in clear and concise expression by effectively communicating through both verbal interactions and written documentation.
• Worked closely with management to provide effective assistance for specific aspects of business operations.
• Demonstrated ability to recognize and propose effective solutions to address organizational challenges, enhancing operational efficiency.
• Developed and maintained filing systems to facilitate easy access to information.
• Created reports, spreadsheets, graphs, and memoranda for effective communication.
• Offered technical support and troubleshot issues to enhance office productivity.
• Planned and organized tasks and projects, ensuring timely and effective execution while optimizing resource allocation.
• Updated database of contacts and resources for companies distribution.

Full-Time Employee 40+ hours a week

• Demonstrated high level of proficiency in effective communication through verbal interactions and written documentation, highlighting a strong ability to express ideas clearly and concisely.
• Performed with professional demeanor and first-class customer service skills to interact with applicants and address their needs.
• Administered classification tests for Driver License, Commercial Driver License, Learners permits, and ID cards.
• Assessed applicant's understanding of NC Motor Vehicle laws, identified road signs, and evaluated driving skills in diverse weather conditions.
• Served as public advisor, identifying potential health concerns with drivers and advising on relevant services.
• Ensured precise and error-free data entry into internal systems for accurate reporting.
• Performed road tests with customers in various weather conditions to evaluate driving skills.
• Provided valuable information about adjunct service programs to applicants.
• Conducted exams and tests, graded responses and accurately determined licensing approvals and data verification.
• Operated specialized photographic equipment to obtain photographs for drivers' licenses or photo identification cards.

Full Time Employee 40+ hours a week

• Connected with business and recruiters to build relationships and increase opportunities for potential employees.
• Developed career and education plans based on individual needs.
• Facilitated the completion of all required pre-employment forms for new hires.
• Identified and ensured proper documentation to maintain up-to-date electronic personnel files during recruitment and onboarding.
• Formulated effective job announcements (JAs) and ensured adherence to qualification determinations.
• Managed recruitment and examination activities for designated positions while developing competency criteria and conducting thorough job analyses.
• Connected with businesses and recruiters to build relationships and increase opportunities for students and job seekers.
• Extended verbal and written job offers to prospective employees as per the employer, ensuring clear and professional communication.
• Facilitated collaborative partnerships with employers to orchestrate successful hiring events, yielding mutually favorable outcomes for the employing entities and job-seeking individuals.
• Equipped job seekers with job search skills to increase success chances.
• Communicated proficiently through both verbal interactions and written documentation, showcasing adeptness in clear and concise expression.
• Attended job fairs and visited classrooms to provide wide range of information to prospective job seekers.
• Generated documents such as reports, spreadsheets, graphs, memos, and other written materials with intention of effectively conveying information in both formal and informal contexts.
• Developed and deepened connections with mentees, influencing career and life choices of each potential program participant.
• Advised on strategic recruitment strategies, placement actions, and hiring preferences.
• Analyzed complex issues to identify key factors and root causes, facilitating informed decision-making and problem-solving.
• Collected relevant information and utilized analytical and evaluative methods to comprehensively assess data and develop effective solutions to challenges.
• Collected and assessed relevant data from various sources to inform strategic decisions and drive efficient problem resolution.
• Managed multiple projects concurrently, demonstrating strong organizational and multitasking abilities.