Austin Herbert
Spartanburg
Summary
A hard-working individual, able to do do both solo and group tasks. Have worked for multiple years in different areas, taking care of customers, equipment and management to the best of abilities. Eager to learn new things and put past experiences into practice to help others, both on the team and outside the work place.
Overview
6
6
years of professional experience
Work History
Deli Associate
Ingles Markets Inc
10.2024 - Current
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Learned other teammates' work tasks to train as backup.
- Opened new inventory and rotated stock by dates to maintain freshness.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Created appealing food arrangements for party trays and specialized orders.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Front Desk Manager
Holiday Inn Express Hotel Suites
08.2019 - 10.2024
- Oversaw front desk operations with eye for hotel reputation, staff productivity, and operational efficiency.
- Checked guests in out of hotel, made reservations, and processed payments.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Handled tasks and responsibilities for front office employees during periods of understaffing.
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
Education
High School Diploma -
East Henderson High School
Hendersonville, NCSkills
- Cleanliness and sanitation
- Hospitality and accommodation
- Customer engagement
- Workplace safety
- System updates
- Team building and supervision
- Delegating work assignments
- Issue resolution
Timeline
Deli Associate
Ingles Markets Inc
10.2024 - Current
Front Desk Manager
Holiday Inn Express Hotel Suites
08.2019 - 10.2024
High School Diploma -
East Henderson High School
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