Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking a proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Work History
Patient Care Coordinator
6 Months
Novant Health | 04.2026 - Current
Coordinated patient scheduling across departments, aligning appointments with provider availability and care plans.
Verified insurance coverage and eligibility, reducing registration errors and delayed services.
Processed referrals and prior authorizations, ensuring timely access to specialty care.
Maintained accurate documentation in electronic health records, supporting continuity of care.
Assured timely verification of insurance benefits prior to patient procedures or appointments.
Patient Care Assistant
1 Year 10 Months
Morning Sun | 12.2024 - Current
Provided compassionate patient care by assisting with daily living activities to support dignity and well-being.
Promoted patient mobility through regular turning, positioning, and ambulating practices, supporting recovery.
Assisted with patient transfers between wheelchairs, beds, and exam tables.
Assisted residents with bathing, dressing, grooming, and toileting while preserving dignity and comfort.
Maintained cleanliness across all facility areas to support health standards.
Chiropractic Assistant
8 Months
Alignment Chiropractic | 07.2025 - 03.2026
Supported chiropractors during patient examinations and therapeutic procedures.
Facilitated patient intake by accurately recording vitals including height, weight, and blood pressure to support thorough assessments.
Performed electric muscle stimulation, massage, and mechanical traction therapies under doctor supervision.
Coordinated patient intake, verifying forms, histories, and insurance information for accurate clinical records.
Managed patient records utilizing EHRs
Managed insurance claims processing and patient eligibility verification to streamline billing and enhance patient access to services.
Patient Access Representative
1 Year 7 Months
MUSC | 12.2023 - 07.2025
Registered patients and collected accurate financial and demographic information to ensure a smooth onboarding process.
Registered patients accurately, verified demographics, and updated insurance information within Epic workflows.
Ensured adherence to HIPAA regulations for patient privacy and confidentiality.
Accurately entered patient data into an electronic health record system, demonstrating strong organizational skills.
Processed patient payments according to established accounting procedures.
Obtained prior authorizations and referrals to support timely claim processing.
Education
Bachelor of Science - Exercise Science
COLLEGE OF CHARLESTON | Charleston, SC | 05-2024
Graduated cum laude
Skills
Care plan development
Health records management
HIPAA compliance
Insurance processing
Referral management
Patient education
Customer service
Professionalism and ethics
Accomplishments
MUSC Physical Therapy Internship, 06/01/22
American Red Cross First Aid / CPR Certified, 06/01/21
South Carolina AHEC Summer Academy Scholar, 06/01/22
Patient Care Coordinator at Narayana Hrudayalaya Surgical Hospital Private LimitedPatient Care Coordinator at Narayana Hrudayalaya Surgical Hospital Private Limited