Austyn Bailey
Camden
Summary
Results-driven Retail Team Leader known for productivity and efficient task completion. Possess specialized skills in inventory management, customer service excellence, and team motivation. Excel in communication, problem-solving, and adaptability, ensuring seamless operations and positive shopping experiences.
Efficient professional proficient in auditing and monitoring quality requirements to meet company quality assurance standards and customer specifications.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Retail Team Leader
Planet Vapor
Lugoff
01.2024 - Current
- Assisted customers in selecting vapor products and accessories.
- Maintained product displays and ensured store cleanliness.
- Processed transactions using point-of-sale systems efficiently.
- Monitored inventory levels and reported discrepancies to management.
- Educated customers on vapor product usage and safety guidelines.
- Collaborated with team members to achieve store goals effectively.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Organized displays to attract customers and promote sales.
- Calculated pricing, applied discounts, and collected payments to process transactions.
- Tracked inventory levels throughout the day and restocked items as needed.
- Conducted visual inspections of sold products for quality assurance.
- Documented inspection results and identified non-conformance issues.
- Collaborated with production teams to address quality concerns.
- Ensured compliance with industry regulations and safety standards.
- Maintained detailed records of inspections and corrective actions taken.
- Participated in regular quality control meetings to discuss improvements.
Quality Inspector
Cannabliss & Co
Greenwood
05.2023 - 01.2024
- Conducted visual inspections of cannabis products for quality assurance.
- Documented inspection results and identified non-conformance issues.
- Collaborated with production teams to address quality concerns.
- Ensured compliance with industry regulations and safety standards.
- Utilized inspection tools to assess product integrity and consistency.
- Assisted in training new staff on quality inspection procedures.
- Maintained detailed records of inspections and corrective actions taken.
- Performed visual inspections of components for surface defects such as scratches, dents, burrs.
- Documented, filed and maintained proper inspection records and quality assurance documents.
- Inspected, tested and measured materials, products and installations against specifications.
- Notified supervisors about production problems and helped identify and correct concerns.
- Recommended corrective actions to minimize rate of product defects.
Barista
Mingos cookies and bubble tea
Lexington
08.2022 - 12.2022
- Prepared a variety of coffee beverages according to standard recipes.
- Maintained cleanliness and organization of the coffee station and seating area.
- Assisted customers with menu selections and special dietary requests.
- Operated espresso machines and brewing equipment efficiently.
- Promoted daily specials and upsold products to enhance customer experience.
- Collaborated with team members to ensure smooth service flow during peak hours.
- Processed cash and card transactions accurately at the register.
- Trained new staff on beverage preparation techniques and customer service standards.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Monitored inventory levels of supplies and restocked when necessary.
- Stocked shelves with ingredients needed to make coffee drinks.
- Described menu items to customers and suggested products based on stated preferences.
- Created complex, hand-crafted beverages based upon customer preferences.
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
- Developed creative recipes for signature coffees or blended drinks unique to the cafe.
- Created promotional displays for advertising special events or promotions at the cafe.
- Utilized upselling techniques to promote bakery items and specialty drinks, increasing average order value.
Education
High School Diploma -
Lugoff Elgin High
Lugoff, SC05-2021
Some College (No Degree) - Graphic Communications
Woodlard Technology Center
Camden South Carolina Skills
- Customer service
- Inventory management
- Visual merchandising
- Product knowledge
- Sales promotions
- Team collaboration
- Employee training
- Quality assurance
- Employee scheduling
- Visual inspection
- Regulatory compliance
- Documentation management
- Data analysis
- Production support
- Art fundamentals
- Sketching and brainstorming
- Digital illustration
- Traditional fine art skills
- Branding and identity
- 2D design
- Printmaking techniques
- Visual art creation
Certification
- 4 years experience of graphic communication college level courses at Woodlard technology center Camden SC through Lugoff Elgin high educational program
Timeline
Retail Team Leader
Planet Vapor
01.2024 - Current
Quality Inspector
Cannabliss & Co
05.2023 - 01.2024
Barista
Mingos cookies and bubble tea
08.2022 - 12.2022
High School Diploma -
Lugoff Elgin High
Some College (No Degree) - Graphic Communications
Woodlard Technology Center