Autumn Hicks
Summerville
Summary
Dedicated Optometric Technician recognized for attention to detail and technical expertise. Experienced in facilitating patient care workflows and collaborating with clinical teams to enhance patient outcomes.
Overview
5
5
years of professional experience
Work History
Optometric Technician
MyEyeDr
Mt. Pleasant
01.2025 - Current
- Assisted the optometrist with pre-exam data collection and advanced diagnostic procedures, including visual field testing, ocular photography, optical coherence tomography (OCT), glaucoma testing, and retinal imaging.
- Conducted patient screenings for eye diseases and issues, assessing visual acuity, color perception, pupil dilation, and papillary function.
- Partnered with optometrists and clinical staff to deliver timely, high-quality patient care in a fast-paced environment.
- Facilitated technician support across regional office locations, maintaining workflow and ensuring continuity of patient care.
Associate
Walmart
Summerville
06.2024 - 01.2025
- Contributed to team meetings focused on enhancing store performance and strategies for improvement.
- Collaborated with other departments to ensure successful product launches.
- Maintained positive working relationships with fellow staff and management.
- Ensured store cleanliness and safety standards through collaboration with team members.
Associate
Walmart
Chillicothe
05.2021 - 06.2024
- Resolved customer complaints effectively, delivering tailored solutions and support to improve customer experience.
- Supported customers with inquiries, complaints, and returns, ensuring prompt resolutions and fostering loyalty.
- Assisted customers with product inquiries and location assistance, enhancing overall customer satisfaction.
- Trained new associates on company policies and operational procedures.
- Managed multiple tasks simultaneously while maintaining attention to detail.
Education
High School Diploma -
Chillicothe High School
Chillicothe, OH05-2021
Skills
- Visual field testing
- Pre-testing procedures
- Postoperative Testing
- Optometric equipment operation
- Optical coherence tomography
- Ocular disease recognition
- Medical terminology proficiency
- Medical Recordkeeping
- EHR updating
- Chart documentation
- Training and mentoring
- Cross-department collaboration
Accomplishments
- 2025 Founder's Award - Best Optometric Technician in the District (Patient Care, Operational Excellence, and Team Success)
Timeline
Optometric Technician
MyEyeDr
01.2025 - Current
Associate
Walmart
06.2024 - 01.2025
Associate
Walmart
05.2021 - 06.2024
High School Diploma -
Chillicothe High School